Associate Automation Solution Architect

Blue Cross and Blue Shield of Massachusetts, Inc.; Golden Horseshoe; Hybrid; CAD 90,000 - 150,000; Full time

Job summary

Join a forward-thinking company as an Associate Automation Solutions Architect, where you'll drive the transformation of healthcare through innovative automation solutions. In this dynamic role, you'll collaborate with engineers and business stakeholders to identify opportunities, design complex solutions, and ensure successful project delivery. Your extensive experience in solution architecture will guide your team as you implement best practices and maintain platform stability. This is a unique chance to make a significant impact in the healthcare sector while advancing your career in Intelligent Automation. Embrace the opportunity to grow professionally and contribute to a culture that values well-being and innovation.

Benefits

Opportunities for professional development

Technical growth

Career advancement

Flexible working arrangements

Qualifications

• 8+ years leading agile projects with a focus on automation solutions.
• Hands-on experience in programming and database management.
• Expertise in implementing complex automation solutions.

Responsibilities

• Collaborate with architects and product owners to design software solutions.
• Identify automation opportunities and calculate ROI.
• Manage complex projects using agile and waterfall methodologies.

Skills

Intelligent Automation products (RPA, IDP, Chatbot)

BPM platforms (Pega, Appian, Kissflow)

Java

.NET

C++

Python

Database programming (Oracle, Postgres)

Headless API design

Cloud certifications (AWS, Azure, GCP)

AI and Machine Learning

Education

Bachelor's degree in Computer Science

Master's degree in related field

Tools

Miro

Visio

Job description

Ready to help us transform healthcare? Bring your true colors to blue.

What We Need:

As an Associate Automation Solutions Architect, you will drive the identification and assessment of automation solutions using Intelligent Automation tools and technologies. You will design solutions, collaborate with lead engineers, and work closely with business stakeholders, process owners, and senior management to identify automation opportunities, design complex solutions, and ensure successful project delivery. You will leverage your technical and leadership skills to oversee IA COE efforts, ensuring IA tools, development, and deployments adhere to standards set by Enterprise Architecture.

Your extensive experience in solution architecture will guide the team, manage project timelines, and ensure scalable, effective automation solutions. You will coordinate with technical teams to maintain platform stability and ensure processes deliver long-term value to stakeholders.

This role is eligible for our Flex persona

Your Day to Day:

• Collaborate with enterprise architects, product owners, and analysts to understand requirements and design software solutions.
• Work with business SMEs and management to identify automation opportunities to increase capacity.
• Assess process complexity and how automation can address business challenges.
• Calculate ROI of automation once in production.
• Determine if current automation stack can meet business needs.
• Implement best practices in software engineering lifecycle to simplify system integration.
• Create and maintain technical documentation and user guides.
• Present solutions to enterprise architects for approval.
• Create architecture diagrams using tools like Miro, Visio.
• Stay familiar with BCBSMA IT systems to inform strategic decisions.
• Keep up with current trends, experiment with new technologies, and engage with external communities.
• Ensure automation solutions comply with security and standards.
• Manage complex projects involving multiple stakeholders or vendors using agile and waterfall methodologies.
• Coach and mentor team members in developing scalable, secure applications.

This document is not exhaustive; employees may perform other duties as required.

We're Looking for:

• Knowledge of Intelligent Automation products (RPA, IDP, Chatbot) and BPM platforms (Pega, Appian, Kissflow). Cloud certifications (AWS, Azure, GCP) are highly desirable.
• Hands-on experience in implementing automation or BPM solutions, preferably in healthcare or customer-facing domains.
• Proven ability to implement complex solutions across technologies to deliver value.
• Healthcare experience is preferred.
• Experience in BPM product design and implementation.
• Strong problem-solving and leadership skills.
• Attention to detail and commitment to quality.

What You Bring:

• Bachelor's degree in Computer Science, Technology, or related field; a master's is preferred.
• Minimum 8+ years leading agile projects, working closely with leadership to develop solutions.
• 7+ years hands-on experience with programming (Java, .NET, C++, Python) and database programming (Oracle, Postgres).
• Expertise in Headless API design.
• Cloud transformation experience.
• Basic knowledge of AI and Machine Learning.

What You'll Gain:

• Opportunities for professional development, technical growth, and career advancement in Intelligent Automation.

We are committed to fostering a culture that supports your well-being. For more information on our benefits, visit our benefits page.

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