Associate

Richardson Wealth; Victoria; On-site; CAD 50,000 - 70,000; Full time

Job summary

Richardson Wealth in Victoria is seeking an Associate to support three Investment Advisors, delivering high-level client service and specialized administrative support. This role works with the Associate Team Coordinator and involves preparing reports, handling inquiries, and assisting with transactions.

The ideal candidate has 3+ years in financial services, strong English communication, excellent organization, and the ability to learn new technologies.

Qualifications

• Minimum 3 years’ experience in the financial services industry
• Excellent verbal and written communication skills in English
• Strong organizational skills
• Ability to take initiative and work independently
• Understanding of industry compliance regulations
• Strict attention to detail
• The ability to multi-task
• Excellent organizational and time management skills
• Experience with Microsoft Office (Word, Excel, PowerPoint, Outlook)
• Experience with Client Relationship Management systems such as Maximizer or Salesforce
• Willingness to pursue IR licensing within 18 months; CFP designation would be an asset

Responsibilities

• Assist with servicing of client inquiries from clients, Advisors and partners
• Prepare, analyze, and present reports and recommendations for clients (policies, portfolios, plans)
• Manage execution of transactions on behalf of the Advisor
• Monitor portfolios and daily trading activity for the team
• Review and update Client Profiles
• Provide high level client service via phone, email, and messages
• Deliver proactive communications to keep clients informed about accounts
• Maintain compliance documentation and marketing materials

Skills

Communication skills

Organizational skills

Initiative

Attention to detail

Multi-tasking

Industry compliance knowledge

Independent work

CRM systems (Maximizer/Salesforce)

Learning mindset

English proficiency

Education

Bachelor’s in Business/Economics or related

Tools

MS Office Suite

Job description

Position Overview

We are seeking an individual to join our team in our Victoria office. As an Associate, the incumbent will contribute to growing the business by supporting the 3 Investment Advisors, ensuring high-level client service, and providing dedicated specialized administrative support on diverse assignments. This position works directly with the Associate Team Coordinator.

This is an existing vacancy.

Duties and Responsibilities

Investment Advisor Support

• Assist with the professional servicing of incoming telephone and email contacts from clients, Advisors and other internal and external partners
• Prepare, analyze, and present reports and recommendations for clients including investment policy statements, portfolio evaluations, financial plans, retirement projections, client commentaries/reviews and investment proposals
• Manage the execution of transactions on behalf of the Advisor
• Monitor portfolios and daily trading activity for the team
• Ongoing review and updating of Client Profiles

Client Service

• Provide a high level of client service which includes responding to phone, mail and electronic enquiries based on knowledge of full-service wealth advisory practice
• Provide gold standard client service anticipating client needs and delivering proactive and quality communications to ensure clients are apprised of details related to their accounts

Administration

• Familiarize and adhere to compliance requirements, including all aspects of new and existing account documentation and marketing materials to maintain a culture and operation of risk management

Qualifications

• Minimum 3 years’ experience in the financial services industry
• Excellent verbal and written communication skills in English
• Strong organizational skills
• Ability to take initiative and work independently
• Understanding of industry compliance regulations
• Strict attention to detail
• The ability to multi-task
• Excellent organizational and time management skills
• Ability to quickly learn new technologies and programs
• Proficiency with Microsoft Office, particularly Word, Excel, PowerPoint and Outlook
• Experience with Client Relationship Management systems such as Maximizer or Salesforce
• Motivated to learn and advance your career with additional courses as recommended

Education

• An undergraduate and/or postgraduate degree in Business/Economics or related field
• Must be licensed with Canadian Investment Regulatory Organization (CIRO) as an Investment Representative (IR)
• Registered Representative (RR) licensing to be obtained within 18 months of date of hire
• Holding or working towards a Certified Financial Planner (CFP) designation would be an asset
• Consideration would be given to candidates actively studying to achieve their IR within 6 months as well
• . Note that position title would be Assistant until IR license received

The expected annualized base salary range for this role is $50,000-$70,000.

The actual salary offered will take into consideration a wide array of factors including, but not limited to, the individual’s skill, experience, education and training, and the consideration of internal equity.