Associate

No Frills; Vernon; On-site; CAD 38,000 - 65,000; Full time

Benefits offered by this job

Purchase discount program

Online learning through Academy

Job summary

Shoppers Drug Mart in Vernon, BC is seeking an Associate Store Manager to lead a team, manage staff schedules, and drive store profitability while maintaining high service standards.

You will oversee merchandising, inventory, and labor costs, coordinating with sales reps and Head Office reports to optimise store performance. This role emphasizes customer focus and teamwork in a dynamic retail environment.

Qualifications

• Ability to manage people with experience in leading store teams.
• Strong customer service focus and communication skills.
• Proven time management and ability to prioritise tasks.
• Experience in merchandising and labor cost management.
• Collaborative leadership and conflict resolution abilities.

Responsibilities

• Promote and ensure a consistently high standard of customer service.
• Train and motivate staff to meet business needs.
• Prepare, post and adjust work schedules to cover shifts.
• Delegate and prioritise workload for staff.
• Merchandise advertising and promotions to maximise sales and brand impact.
• Coordinate receiving, handling and storage of products for optimal results.
• Maintain inventory levels and pricing integrity.
• Support ownership in daily operations and performance management.

Skills

People management

Communication

Customer service

Time management

Team building

Flexibility

Job description

• Merchandising

Location:

1501 BC 6, Vernon, British Columbia, V1T 9R4

At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk-in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day.

With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart network is more than a great place to shop, it’s a great place to work. We’re committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team, and help recognize a healthy future for your career and for all Canadians.

Why this role is important?

Responsibilities

The basic function of the Associate Manager position is to directly manage the productivity of all store staff on behalf of the owner/manager to ensure the store is effectively merchandised to maximize sales/profitability. The Associate Store Manager shares responsibility for labour cost and other key financial measures. The Associate Store Manager assumes overall responsibility for operational effectiveness of the store in absence of the owner/manager.

• Promote and ensure a consistently high standard of customer service
• Train and motivate staff
• Provide a positive working environment, coach, advise and listen to employee problems/issues
• Prepare, post and change work schedule to schedule staff appropriately to meet the business needs
• Delegate and prioritize workload for staff
• Effectively merchandise advertising and promotional programs to maximize Corporate brand advantage
• Maintain up to date information about market trends and competitor activities
• Coordinate the receiving, handling and storing of product to achieve optimal results
• Maintain Category sets, mixing for profit as required
• Utilizing shipment reports, exclusivity reports and Head Office flash reports, ensure overall store profitability
• Work with Sales representatives to negotiate credits, display merchandising and order levels
• Provide accurate, effective purchasing/ordering for store specifically for Cutter/UPP bookings and seasonal bookings
• Maintain appropriate inventory levels through effective ordering and rotation
• Ensure pricing integrity
• Coordination of employee activities on a daily basis; act as a resource for employees; referring complex issues to the Owner; provide input into the performance management process
• Any other duties that may be required to ensure courteous friendly service, competitively priced products, and a store that meets and maintains the hygiene standards specified

Qualifications/Experience

• Ability to manage people - **years of management experience
• Ability to work with minimal functional direction
• Demonstrated understanding of critical success factors for the nofrills concept as a discount food store focusing on low price image
• Demonstrated understanding of an Associate Store Manager's impact on store performance in the areas of:
• Customer service
• Employee relations
• Merchandising
• Sales/Profits
• Strong communication skills including verbal, written and active listening
• Demonstrated Customer focus and commitment to superior customer service
• Issue management skills (time management; interpersonal skills; conflict management; information gathering skills; problem solving; team building skills to develop collaborative working relationships)
• Open availability and flexibility to work days, nights, weekends, and holidays according to the needs of the business
• Strong knowledge of all aspect of the produce area, operations and products

Why work at Shoppers Drug Mart?

Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand. Benefit from a purchase discount program, competitive pay and online learning through Academy.

Take ownership of your work and find more ways to care about your work, co-workers, customers and community.

How You’ll Succeed

At Shoppers Drug Mart Inc., we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections.

Employment Type

Full time

Type Of Role

Regular

Shoppers Drug Mart Inc. recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

Hiring Range / Échelle Salariale à L’embauche

$37,500.00 - $65,400.00 / 37.500,00$ - 65.400,00$ (per year / par an)

A candidate’s experience and knowledge as well as the geographical region in which the position is located may be factored into the pay a candidate receives for this position. This posting is for a newly created position. The Company uses artificial intelligence for the purpose of screening, assessing and/or selecting applicants for this position. / L’expérience et les connaissances d’un candidat ainsi que la région géographique dans laquelle le poste est situé peuvent être prises en compte dans la rémunération qu’un candidat reçoit pour ce poste. Cette offre d’emploi concerne un poste nouvellement créé. L’entreprise utilise l’intelligence artificielle dans le but de filtrer, d’évaluer et/ou de sélectionner les candidats à ce poste.

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