Associate

RBC Dominion Securities; Vancouver; On-site; CAD 38,000 - 50,000; Full time

Benefits offered by this job

Bonuses & flexible benefits

Stock options where applicable

Competitive compensation

Job summary

RBC Dominion Securities, downtown Vancouver, is seeking an Associate to provide concierge level administrative support to a successful Advisory Team. You will deliver quality client service and help deepen relationships through efficient support to clients and the Advisor Team.

You will handle incoming calls and emails, assist in preparing client reviews, and coordinate documentation to open accounts. A strong focus on accuracy, timeliness, and professional communication is essential.

Qualifications

• Must have CSC and CPH or CIRE certification.
• Strong Microsoft Office Suite skills.
• Meticulous attention to detail with excellent time management.
• World-class client service delivered professionally, warmly and clearly.
• Excellent verbal and written English communication.

Responsibilities

• Provide professional servicing of incoming calls and emails from clients, advisors and partners.
• Support Investment Advisors with general administrative duties in client account management.
• Assist in preparing client reviews and presentations.
• Request information from clients to open accounts and maintain files.
• Follow up on client trades to ensure proper settlement and delivery.
• Monitor pending transfers to ensure timely completion.

Skills

Microsoft Office

Time management

Client service

Verbal & written English

Education

CSC & CPH OR CIRE

Tools

RBC systems knowledge

Job description

Job Description

RBC Dominion Securities is Canada’s leading full-service investment and wealth management firm. We are committed to helping our clients build financial success through a personalized approach that draws on the full resources of RBC Wealth Management.

What is the opportunity?

The RBC Dominion Securities downtown Thurlow branch is looking for an Associate to provide concierge level administrative support to a successful Advisory Team.

You will provide quality client service and help deepen relationships with existing clients through ongoing, efficient support to both clients and the Advisor Team.

What will you do?

• Responsible for the professional servicing of incoming telephone and email contacts from clients, advisors, and other internal and external partners
• Support the Investment Advisors in general administrative duties in the management of client accounts
• Support the Investment Advisors in the preparation of client reviews and presentations
• Request information and documentation from clients in order to open accounts and keep client files up to date
• Follow up on client trades to ensure proper settlement and delivery
• Monitor all pending transfers to ensure completion on a timely basis

What do you need to succeed?

Must-have

• Canadian Securities Course (CSC) and Conduct and Practices Handbook Course (CPH) OR Canadian Investment Regulatory Exam (CIRE)
• Strong Microsoft Office Suite skills
• Meticulous attention to detail and excellent time management skills
• Demonstrated skills in providing world‑class client service that will come across as professional, warm, and friendly to our clients
• Exceptional verbal and written communication skills in English

Nice-to-have

• Knowledge of RBC Dominion Securities’ systems and procedures, an asset
• Minimum of 2 years of experience in securities industry
• Enthusiastic, committed, and entrepreneurial spirit

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high‑performing team
• A world‑class training program in financial services

Compensation for this position (including salary and discretionary/variable incentive payments) will be determined by factors, including but not limited to the candidate’s experience, skills, registration status, performance, individual goals; market conditions; and business needs.

The expected base salary range for this position is $38,000 - $50,000.

This position may be eligible to receive a discretionary/variable incentive payment up to 1.0x base salary.

RBC’s compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:

• Drives RBC’s high‑performance culture
• Enables collective achievement of our strategic goals
• Generates sustainable shareholder returns and above market shareholder value

Job Skills

Account Management, Customer Success, Decision Making, Financial Regulation, Group Problem Solving, Interpersonal Relationships, Investment Risk Management

Additional Job Details

Address

745 THURLOW ST:VANCOUVER

City

Vancouver

Country

Canada

Work hours/week

37.5

Employment Type

Full time

Platform

WEALTH MANAGEMENT

Job Type

Regular

Pay Type

Salaried

Posted Date

2026-08-26

Application Deadline

2026-09-14

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above.

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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