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The Enterprise Project Tools & Transformation (EPTT) team is responsible for the business-side functions of multiple applications within the areas of program management, contract requests, organizational headcount planning and financial forecasting. The applications are utilized by tens of thousands internal users across every major organization and geographical region. Every project and program currently being executed at Citi, is managed on applications designed, developed and supported internally by the EPPT and the technical Enterprise Tools & Reporting (ETR) team.
The EPTT team has the business-side responsibility of these tools through roles that include business analysts, program/project managers and business testers.
The Testing Sr Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Involved in training of new recruits.
Responsibilities:
- Supports initiatives related to User Acceptance Testing (UAT) process and product rollout into production. Testing specialists work with development and business analysis teams, project managers, UAT professionals and users to design and implement appropriate scripts/plans for an application testing strategy/approach.
- Tests and analyzes a broad range of applications within the Enterprise Tools and Reporting team to ensure they meet or exceed specified standards and end-user requirements.
- Work closely with key stakeholders to understand business and functional requirements to develop test plans, test cases and scripts.
- Creates and executes test scripts according to application requirements documentation.
- Identifies defects and recommends appropriate course of action; performs root cause analyses.
- Retests after corrections are made to ensure problems are resolved.
- Documents, evaluates and researches test results for future replication.
- Identifies, recommends and implements process improvements to enhance testing strategies.
- Analyzes requirements and design aspects of projects. Interfaces with client leads and development teams.
- Exhibits sound understanding of concepts and principles in own technical area and a basic knowledge of these elements in other areas.
- Has direct impact on the team and closely related teams by ensuring the quality of the tasks services information provided by self and others.
- Requires sound and comprehensive communication and diplomacy skills to exchange complex information.
- Perform other duties and functions as assigned
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
- 4-6 years of Testing Analyst experience
- Familiarity with the Software Development Lifecycle (SDLC) and how Quality Assurance methodology fits into the SDLC.
- Knowledge of defect tracking systems and processes
- Requires methodical approach to testing and problem solving. Requires theoretical and analytical skills, with demonstrated ability in planning
- Excellent communication and stakeholder management skills with a proactive attitude, always seeking opportunities to add value
Education:
- Bachelor’s/University degree or equivalent experience
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Job Family Group:
Technology
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Job Family:
Technology Quality
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Time Type:
Full time
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Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review
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Banking, Financial Services, and Investment Banking
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