Assistant Team Leader

Dollarama; Rimouski; On-site; CAD 35,000 - 45,000; Full time

Benefits offered by this job

Competitive compensation and benefits

Company matched pension plan

Tailor-made training program

Job summary

A leading retail company in Rimouski, Quebec is seeking an Assistant Team Leader to support management in daily operations and ensure excellent customer service. This role requires at least one year of retail experience and supervisory skills, alongside excellent communication and organizational abilities. Join us for a competitive compensation package and opportunities to develop your career within the company.

Qualifications

• Approximately one year of relevant experience in the retail industry.
• At least one year in a supervisory role.
• Flexible availability for day, evening, and weekend shifts.

Responsibilities

• Assisting the management team in managing store operations and staff.
• Providing excellent customer service and resolving customer issues.
• Performing cash management and store opening/closing duties as needed.

Skills

Excellent communication skills

Leadership

Customer service orientation

Organizational skills

Multitasking

Job description

Overview

The Assistant Team Leader provides support to the management team in executing and overseeing daily retail store operations, ensuring excellent customer service, and maintaining a well-organized and efficient store environment.

Responsibilities

• Assisting the management team in managing store operations and staff.
• Boxing and unboxing daily shipments.
• Stocking daily products on shelves.
• Climbing ladders to reach all areas of the store.
• Providing good customer service and resolving customer issues.
• Ensuring store safety and cleanliness standards are maintained.
• Performing cash management, store opening and closing duties as needed.
• Following up on assigned tasks.
• Conducting manager-on-duty tasks: ensuring daily breaks, time and attendance are properly tracked and participating in the hiring and performance management process.

What Do You Need to Succeed?

• Approximately one (1) year of relevant experience in the retail industry.
• At least one (1) year in a supervisory role.
• Flexible availability (day, evening, weekend).
• Excellent communication and interpersonal abilities.
• Demonstrated leadership, organizational, and teamwork skills.
• Ability to multitask, prioritize, and work in a fast-paced, high-volume environment.
• Customer service-oriented.

Why Join Our Team?

• Stimulating and diverse working environment.
• Competitive compensation and benefits package*
• Company matched pension plan*
• Tailor-made training and integration program.
• Opportunity to develop retail and management skills and pursue a career within the company.
• Applicable to full-time employees only. An employee achieves full-time status after working a minimum of 25 hours per week for sixteen (16) consecutive weeks (with one week grace period below 25 hours).

Employment Details

• Seniority level: Not Applicable
• Employment type: Full-time
• Job function: Information Technology
• Industries: Retail