Assistant Store Manager - Watch Station

Fossil Group, Inc.; Whaley's Corners; On-site; CAD 55,000 - 70,000; Full time

Benefits offered by this job

Comprehensive benefits

Paid time off

Growth opportunities

Employee discounts

Job summary

Fossil Group, Inc. in Ontario is seeking an Assistant Store Manager to partner with the Store Manager in leading, developing, and inspiring a store team that delivers exceptional customer experiences and drives results. You will coach staff, ensure brand standards are met, and support daily operations on the sales floor.

The role emphasizes leadership, communication, and a customer-first approach, with opportunities for growth in a fast-paced fashion/retail environment in Canada.

Qualifications

• 2–3 years of retail experience, preferably in fashion or accessories.
• Leadership experience preferred (keyholder, supervisor, or similar).
• Passion for delivering exceptional customer service.
• Strong communication and interpersonal skills.
• Ability to motivate, coach, and inspire team members.
• Detail-oriented with strong organizational skills.
• Flexible and adaptable in a fast-paced retail environment.
• Team-first mindset with a genuine interest in helping people succeed.
• High level of personal integrity and professionalism.
• Bachelor’s degree preferred but not required.

Responsibilities

• Partner with the Store Manager to lead daily operations and drive results.
• Coach, train, and develop the store team to deliver exceptional customer experiences.
• Uphold Fossil’s brand standards and merchandising across the store.
• Step into leadership when the Store Manager is unavailable and model accountability.

Skills

Retail leadership

Customer service

Communication skills

Team motivation

Organizational skills

Education

Bachelor’s degree preferred

Job description

Make an Impact

Our Assistant Store Managers make an impact by partnering with the Store Manager to lead, develop, and inspire a store team that delivers exceptional customer experiences and drives results. They play a critical role in supporting daily operations, ensuring execution of Fossil’s brand standards, and helping foster an engaging environment where people and performance thrive.
Assistant Store Managers act as role models on the sales floor, coaching team members, delivering training, and ensuring that brand initiatives and operational standards are consistently met. They step into leadership responsibilities when the Store Manager is unavailable and help drive a culture of accountability, teamwork, and fun.

Who You Are

• 2–3 years of retail experience, preferably in fashion or accessories.
• Previous leadership experience preferred (keyholder, supervisor, or similar).
• Passion for delivering exceptional customer service.
• Strong communication and interpersonal skills.
• Ability to motivate, coach, and inspire team members.
• Detail-oriented with strong organizational skills.
• Flexible and adaptable in a fast-paced retail environment.
• Team-first mindset with a genuine interest in helping people succeed.
• High level of personal integrity and professionalism.
• Bachelor’s degree preferred but not required.

What We Offer

• Comprehensive benefits supporting health, well-being, and future planning
• Paid time off and leave programs for life’s important moments
• Opportunities for growth, learning, and development
• Employee product discounts