Assistant Store Manager - Longines Boutique

Longines Watch Co. Francillon Ltd.; Vancouver; On-site; CAD 50,388 - 68,172; Full time

Benefits offered by this job

Health benefits

Life insurance

RRSP match

Company discount

Job summary

Longines Watch Co. Francillon Ltd. in Vancouver is seeking an Assistant Store Manager to lead the sales team, deliver exceptional customer experiences, and ensure store operations run smoothly.

The position offers a starting base pay of $28.50 per hour plus a monthly performance bonus. Benefits include health coverage, life insurance, RRSP with company match, and a employee discount, with full-time hours and weekend availability.

Qualifications

• At least 4 years retail leadership experience.
• Strong communication and relationship-building skills.
• Proficient with MS Office.
• Experience with POS systems.

Responsibilities

• Coach sales staff to achieve targets while delivering excellent customer service.
• Help manage store operations, inventory, and procedures.
• Support recruitment, development, and performance reviews.
• Maintain store presentation and visual merchandising.
• Uphold safety and company policies.

Skills

Retail leadership

Customer service

Communication skills

POS systems

Tools

MS Office

Job description

Founded in Saint‑Imier in 1832, Longines is one of Switzerland’s most distinguished watchmaking houses, renowned for its timeless elegance, technical precision, and deep association with equestrian sport, aviation, and chronometry. As an employer within the Swatch Group, Longines offers professionals the opportunity to contribute to a heritage brand that balances tradition with contemporary international reach. The Maison values craftsmanship, reliability, service excellence, and a refined sense of detail across its watchmaking, retail, marketing, operations, and corporate functions. Employees join a culture shaped by Swiss discipline, understated luxury, and a commitment to preserving and advancing a celebrated legacy.

Job Description

The Assistant Store Manager, reporting to the Store Manager, plays a key role in managing all aspects of the store's operations. This role involves driving sales through motivation and support of the staff, guiding the sales team to provide exceptional customer service for sales growth, and meeting operational objectives and ensuring adherence to company policies and procedures.

Starting base pay of $28.50 per hour plus monthly performance bonus.

Benefits

• Health benefits, including dental and vision coverage
• Life insurance
• RRSP contributions with company match
• Company Discount

Responsibilities

• Customer Service & Sales Generation: Coaching the sales team to enhance customer experiences and achieve sales targets, ensuring product knowledge, and monitoring performance
• Operations: Assisting in managing store efficiency, adhering to procedures, inventory control, and addressing inventory discrepancies
• Personnel Management: Supporting recruitment, development, and disciplinary processes, contributing to staff evaluations and development plans
• Visual Merchandising: Helping maintain store presentation standards
• Other: Upholding workplace safety, serving as a role model for company policies and procedures

Working Conditions

Work is performed with moderate physical effort and significant walking and standing for the majority of each shift. While this position has a low risk of injury, it requires lifting, pushing, pulling, and holding (up to 35 lbs and above with appropriate support) of boxes and store fixtures, as well as significant focus when completing paperwork, cash management or using the POS.

Employment Status

Full‑Time: 40 hours per week on average. Must maintain open availability to meet the needs of the business and may be required to work more than 40 hours per week, including certain holidays and blackout dates.

Profile

• Strong communication skills (verbal & written), including strong relationship building skills
• Availability to work opening and closing shifts; flexible hours including weekends and holidays
• Effective leadership skills to mentor and motivate retail team
• Results oriented with a high level of energy and enthusiasm
• Ability to communicate in a clear concise and understandable manner
• Must be a self‑starter who works well independently and in team environments

Professional Requirements

• At least 4 years retail leadership experience, preferably in fashion and/or accessories
• Intermediate computer skills with working knowledge of MS Office
• Experience working with POS systems

Job Location

Burrard Street 765, V6E 1A3 Vancouver BC VE B, Canada (British Columbia)

Company Address

The Swatch Group (Canada) Ltd. 555, Richmond Street West Suite 1105 CA-Toronto M5V 3B1, Ontario Canada