Assistant Store Manager — Lead Team & Customer Experience

Circle K Stores Inc.; Outaouais; On-site; CAD 52,000 - 76,000; Full time

Job summary

Circle K Stores Inc. in Gatineau, QC seeks a Store Manager/Lead CSR to supervise daily operations, drive customer satisfaction, and maintain store image. You will lead staff, supervise cash handling, merchandising, and safety compliance to meet company standards.

The role involves scheduling, training, and implementing policies while supporting financial controls and reporting. High school diploma and 6 months to 1 year retail/management experience preferred; bilingual ability is a plus.

Qualifications

• High school diploma or equivalent plus 6 months to 1 year of retail/management experience preferred.
• Ability to communicate clearly and resolve customer issues using standard procedures.
• Availability to work varied shifts and maintain store standards.

Responsibilities

• Provide and coach staff to deliver courteous, friendly service.
• Monitor stock, pricing, signage, and merchandising for appeal.
• Manage cash handling, POS transactions, and shift sales accuracy.
• Oversee staff scheduling, training, and performance.
• Ensure store safety, security, and adherence to guidelines.
• Prepare reports and assist with daily close-out and payroll tasks.

Skills

Customer service

Leadership

Cash handling

Communication

Time management

Education

High school diploma or equivalent

Job description

Circle K Stores Inc. in Gatineau, QC seeks a Store Manager/Lead CSR to supervise daily operations, drive customer satisfaction, and maintain store image. You will lead staff, supervise cash handling, merchandising, and safety compliance to meet company standards.

The role involves scheduling, training, and implementing policies while supporting financial controls and reporting. High school diploma and 6 months to 1 year retail/management experience preferred; bilingual ability is a plus.