Assistant Store Manager - Full Time - Toronto Eaton Centre, on

SWAROVSKI; Toronto; On-site; CAD 40,000 - 70,000; Full time

Job summary

An iconic global brand is seeking a motivated Assistant Store Manager to deliver extraordinary customer service and lead a passionate team. In this rewarding role, you will be responsible for building a loyal customer portfolio, fostering a culture of excellence, and supporting the growth of your team. With a focus on luxury fashion and jewelry, this position offers a unique opportunity to thrive in a diverse environment while making dreams come true. Join a company that values innovation and inspiration, and embark on a journey of personal and professional growth.

Benefits

Swarovski products discounts

Employee Assistance Program

Volunteering leave

Learning and development programs

Qualifications

• 1-2 years' experience in a multi-cultural retail environment.
• Experience in luxury and fashion brands.

Responsibilities

• Strive for excellence in customer interactions.
• Support recruitment and coach the team.
• Implement monthly service and sales plans.

Skills

Leadership Skills

Customer Service Excellence

Digital Proficiency

Coaching Skills

Relationship Building

Education

Experience in Retail

Job description

At Swarovski, where innovation meets inspiration, our Assistant Store Managers are our ultimate advocates, providing our customers with extraordinary service and an awe-inspiring brand experience.

We are searching for a motivated Assistant Store Manager to place crystal into the hearts and hands of our customers, to lead and grow a team with passion and enthusiasm and make dreams come true.

Join us if you are looking for a rewarding role within a diverse team that is pushing boundaries and shares your real passion for fashion and jewelry.

Be part of a truly iconic global brand, learn and grow with us. A world of wonder awaits you.

About the job

You are an advocate of our brand. In this role and together with the team, you will:

1. Strive for excellence and go beyond in every customer interaction
2. Build a loyal portfolio of existing and new customers
3. Act as a role model, leading by example with passion and enthusiasm
4. Support recruitment, coach and motivate the team to drive the business
5. Support the implementation of the monthly service and sales plan, goals and targets
6. Facilitate the on-boarding of New Starters, in-store

About you

You are an experienced Assistant Store Manager and you have:

1. 1-2 years' experience working in a multi-cultural retail environment
2. Experience in luxury, Fashion/Cosmetics/Lifestyle Brands
3. Leadership and coaching skills
4. Digital proficiency, learning agility and growth mindset
5. A winning personality to easily establish trustful relationships

What we offer

You can expect a range of benefits, including:

1. Swarovski products discounts
2. Employee Assistance Program
3. Volunteering leave
4. Learning and development programs