Assistant Store Manager (Fairview Mall)

Swatch; Toronto; On-site; CAD 44,000 - 48,000; Full time

Benefits offered by this job

Paid Vacations

Paid sick days

Health benefits, including dental and视

Job summary

Swatch is seeking an Assistant Store Manager in Toronto to lead the sales team, drive store performance and ensure exceptional customer service. This role reports to the Store Manager and requires guiding staff to meet sales targets while upholding company policies and procedures.

Key responsibilities include coaching the team, managing operations and inventory, participating in recruitment and staff development, and maintaining visual merchandising standards.

Qualifications

• 3+ years retail leadership experience.
• Intermediate MS Office skills.
• Experience working with POS systems.
• Strong communication and relationship-building skills.

Responsibilities

• Coach sales team to meet targets and deliver strong customer service.
• Assist in store operations, inventory control and adherence to procedures.
• Support recruitment, development and performance reviews.
• Maintain visual merchandising standards.
• Uphold workplace safety and company policies.

Skills

Communication

Leadership

Team motivation

Tools

MS Office

POS systems

Job description

The Company

Swatch embraces the values that coexist in the worlds of art, design, fashion and technology; and lends to them its own spark of creativity. Thus, Swatch is considered a canvas upon which a myriad of expressions have been applied. Cutting edge style, trend setting looks and technology friendly accents have all added to the amazement of owning a Swatch.

Job Description

The Assistant Store Manager, reporting to the Store Manager, plays a key role in managing all aspects of the store's operations. This role involves driving sales through motivation and support of the staff, guiding the sales team to provide exceptional customer service for sales growth, and meeting operational objectives and ensuring adherence to company policies and procedures. Assistant Store Manager has to possess the following Swatch Core Competencies: Customer Focus, Drive for Results, Creativity, Problem-Solving, Humility, Integrity, Building Effective Teams and Relationships.

Starting base pay of $44,000.00 - $48,000.00 plus monthly performance bonus.

Benefits:

• Paid Vacations
• Paid sick days
• Health benefits, including dental and vision coverage
• Life insurance
• RRSP contributions with company match
• Company Discount

Responsibilities include:

• Customer Service & Sales Generation: Coaching the sales team to enhance customer experiences and achieve sales targets, ensuring product knowledge, and monitoring performance
• Operations: Assisting in managing store efficiency, adhering to procedures, inventory control, and addressing inventory discrepancies
• Personnel Management: Supporting recruitment, development, and disciplinary processes, contributing to staff evaluations and development plans
• Visual Merchandising: Helping maintain store presentation standards
• Other: Upholding workplace safety, serving as a role model for company policies and procedures

Working Conditions:

Work is performed with moderate physical effort is required and significant walking and standing is required for the majority of each shift. While this position has a low risk of injury, the position requires lifting, pushing, pulling and holding (up to 35 lbs and above with appropriate support) of boxes and store fixtures, as well as, significant focus when completing paperwork, cash management or using the POS.

Employment Status:

Full-Time: 40 hours per week on average. Must maintain open availability to meet the needs of the business and may be required to work more than 40 hours per week, including certain holidays and blackout dates.

Profile

• Strong communication skills (verbal & written), including strong relationship building skills
• Availability to work opening and closing shifts; flexible hours including weekends and holidays
• Effective leadership skills to mentor and motivate retail team
• Results oriented with a high level of energy and enthusiasm
• Ability to communicate in a clear concise and understandable manner
• Must be a self-starter who works well independently and in team environments

Professional Requirements

• At least 3 years retail leadership experience, preferably in fashion and/or accessories
• Intermediate computer skills with working knowledge of MS Office
• Experience working with POS systems

Job Location:

Sheppard Avenue East 1800, M2J 5A7 Toronto ON MJ A, Canada (Ontario)

Company Address:

The Swatch Group (Canada) Ltd. 555, Richmond Street West Suite 1105 CA-Toronto M5V 3B1, Ontario Canada