Assistant Store Manager – Elevate Experience & Team Growth

JD Sports; Calgary; Hybrid; CAD 52,000 - 64,000; Full time

Job summary

JD Sports Canada is actively seeking an Assistant Store Manager for Market Mall to lead a dynamic retail team and deliver exceptional customer experiences. You will oversee scheduling, inventory, and staff performance while driving sales and store standards.

This role calls for a passion for streetwear, strong leadership, and a commitment to coach and develop staff. Join a growing Canadian team focused on community engagement, inclusive store culture, and delivering outstanding products and

Qualifications

• Minimum 2 years of retail management experience.
• Passionate and knowledgeable about streetwear and sneaker culture.
• Experience supervising, training and coaching sales associates.
• Confident and comfortable engaging customers to deliver an elevated experience.
• Motivated to achieve great results because of enthusiasm from interacting with customers and athletic products.
• Strong cognitive and mathematical skills, including problem analysis, decision making and financial analysis.
• Resourceful and versatile in responding to changing demands in omni-channel retail.
• High ethics, values, integrity, and trust.
• Flexible availability – including nights, weekends, and holidays.
• Leadership: an inspirational and dynamic leader with warmth and drive to exceed results.

Responsibilities

• Ensure high levels of customer satisfaction by being knowledgeable on all products offered.
• Train and grow a team focused on delivering outrageous experiences to the community through coaching and feedback.
• Generate business results and achieve key KPIs.
• Deliver sales, customer experience, merchandising, visual, and operational expectations.
• Act as a partner between customers, sales associates and store leadership.
• Learn and share product knowledge and trends to fit customer needs.

Skills

Retail management

Customer service

Coaching

Sales leadership

Job description

JD Sports Canada is actively seeking an Assistant Store Manager for Market Mall to lead a dynamic retail team and deliver exceptional customer experiences. You will oversee scheduling, inventory, and staff performance while driving sales and store standards.

This role calls for a passion for streetwear, strong leadership, and a commitment to coach and develop staff. Join a growing Canadian team focused on community engagement, inclusive store culture, and delivering outstanding products and