Assistant Store Manager (CAG1 Hillside Centre)

Miniso Canada; Victoria; On-site; CAD 42,000 - 54,000; Full time

Job summary

MINISO Canada is hiring an Assistant Store Manager for Hillside Centre, Victoria, BC. You will lead a small team, drive sales targets, and ensure smooth store operations while maintaining customer satisfaction.

Responsibilities include coaching staff, managing inventory, sourcing candidates, and analyzing KPIs to optimize merchandising and profitability in a fast-paced beauty/cosmetics retail setting.

Qualifications

• Minimum 1 year of retail management experience.
• Experience in small convenience/retail/grocery stores similar to MINISO Canada.
• Eligible to work in Canada.

Responsibilities

• Lead, train and mentor associates to reach optimal potential.
• Monitor team performance and coach to improve results.
• Manage goods and inventory to ensure smooth operations.
• Actively source strong candidates.
• Focus on KPIs, sales goals and labour cost with action plans.
• Address customer queries and complaints to ensure satisfaction.
• Motivate the team to increase sales and retention.
• Maintain a safe, clean store environment.
• Meet sales goals and perform merchandising analysis.

Skills

Retail management

Customer service

Sales target achievement

Leadership

Communication

Budget awareness

Product knowledge

Team motivation

Analytical thinking

Creativity

Interpersonal skills

Job description

Job Description

We are currently hiring for an Assistant Store Manager (ASM) position at Hillside Centre.

Address: 1644 Hillside Ave #21, Victoria, BC V8T 2C5

Store Manager Responsibilities:

• Lead, train and mentor all associates to optimal potential
• Monitor performance of team and train employees and provides coaching to improve performance
• Manage goods/inventory and ensure operations is run smoothly
• Actively seeks and sources for strong candidates
• Focuses on KPIs, sales goals and labour cost, developing action plans to achieve targets
• Ensure all customer queries and complaints are dealt with proactively and logically, ensuring no customers leave the store unsatisfied
• Manage and motivate team to increase sales, meet sales goals and ensure efficiency, increasing retention amongst employees
• Protects employees and customers by providing a safe and clean store environment
• Ensure sales goals are met along with other important aspects
• Analyze and compare data for effective merchandising

Store Manager Qualifications:

• Minimum 1 years of experience Retail Management experience
• Experience in small convenience/retail/ grocery stores similar to MINISO Canada
• Experience managing team in Retail Setting
• Eligible to work in Canada

Skills & Experience Required:

• Exceptional customer service skills
• Qualifications & Skills
• Proven retail experience in beauty/cosmetics with a track record of hitting sales targets
• Prior leadership or supervisory experience
• Strong communication, interpersonal and coaching skills
• Good business acumen: comfortable analyzing numbers, making decisions, managing budgets
• Knowledge of beauty brands, market trends, product categories
• Organized, results-oriented and able to work in a fast-paced retail environment
• Self driven and motivated
• Able to lead and direct team with clear communication
• Empathy and ability to motivate sales team to meet sales goals
• Ability to meet objectives and sales target
• Innovative and creative with the ability to think outside the box and attract customers
• Excellent communications and interpersonal skills