Assistant Store Manager - Back-end Ops

Kent Building Supplies; Truro; On-site; CAD 65,000 - 90,000; Full time

Benefits offered by this job

Wellness Program

Employee Discounts

Medical, Dental, Vision Benefits

RRSP Matching

PTO Benefits

Growth opportunities with J.D. Irving,

Job summary

A leading retail building supply chain in Truro is seeking an experienced Assistant Store Manager for Back-End Operations. This role involves managing inventory, ensuring safety standards, and supporting team development. Ideal candidates will have 5+ years in retail management with strong communication and customer service skills. The position offers competitive salary, bonuses, and comprehensive benefits including a wellness program and employee discounts. Join an inclusive workplace focused on growth and innovation.

Qualifications

• 5+ years in retail management.
• Openness to continuous improvement and responsibility for independent learning.
• 21+ years due to forklift training requirement.
• Ability to leverage technology for project management, analysis, and solving problems (including Microsoft Office Suite).
• Openness to continuous improvement and responsibility for independent learning.
• Flexible schedule based on retail needs.
• Shrink and inventory control.
• 21+ years of age due to forklift training requirement.

Responsibilities

• Oversee and manage shrink, ensuring accurate inventory counts.
• Engage and motivate team members through coaching.
• Drive profitability by executing sales strategies.
• Drive profitability by executing sales strategies focused on lumber and lumber building materials (LBM).
• Analyze sales performance and implement initiatives to enhance sales growth.
• Manage fleet operations, ensuring timely and efficient delivery of products to customers. (Optional dependent on store)
• Support team development through training programs and fostering a positive work environment.
• Ensure proficiency in software usage to enhance productivity and streamline daily operations: Microsoft Suite applications, including Excel, Word and Outlook. Operate Kronos for timekeeping and attendance management and D365 for managing customer interactions, sales processes, and inventory tracking.

Skills

Excellent communication skills, verbal and written

Exceptional customer service skills

Ability to leverage technology

Technology utilization

Continuous improvement

Flexible schedule

Shrink & inventory control

Forklift training requirement

Tools

Microsoft Office Suite

Kronos

D365

D365

Job description

Job Description

Here at KENT, we know our success is based on the fearless leadership of our teams. Each of our retail locations has unique needs to best serve both its clients and staff, and we empower our managers to manage multiple aspects of their businesses as if it were their own.

Assistant Store Managers Back-End Operations are responsible for all operations within the ‘back-end’ of the business including the Lumber Yard and LBM (lumber and building materials) departments, including maintaining safety standards, delivering financial results, merchandising, providing first-class customer service experience, and developing their people.

This role offers a competitive salary with eligibility for annual bonus incentives.

Responsibilities

• Oversee and manage shrink, ensuring accurate inventory counts and maintaining inventory integrity.
• Maintain high yard standards, ensuring the workspace is organized and safe for both employees and customers.
• Engage and motivate team members through regular check-in’s, coaching, and providing constructive feedback.
• Drive profitability by executing sales strategies focused on lumber and lumber building materials (LBM).
• Analyze sales performance and implement initiatives to enhance sales growth.
• Manage fleet operations, ensuring timely and efficient delivery of products to customers. (Optional dependent on store)
• Support team development through training programs and fostering a positive work environment.
• Ensure proficiency in software usage to enhance productivity and streamline daily operations: Microsoft Suite applications, including Excel, Word and Outlook. Operate Kronos for timekeeping and attendance management and D365 for managing customer interactions, sales processes, and inventory tracking.

Qualifications

• 5+ years in retail management
• Excellent communication skills, verbal and written
• Exceptional customer service skills
• Ability to leverage technology for project management, analysis, and solving problems (including Microsoft Office Suite)
• Openness to continuous improvement and responsibility for independent learning
• Flexible schedule based on retail needs
• Shrink and inventory control
• 21+ years of age due to the forklift training requirement (in-house to be provided), previous forklift experience is considered an asset

What We Offer

• Wellness Program
• Employee and Family Assistance Plan
• Employee Discounts
• Medical, Dental, Vision, RRSP Matching, and PTO Benefits
• Growth and development opportunities through KENT and the greater J.D. Irving, Limited organization

About Us

Founded in 1882, J.D. Irving, Limited (JDI) has operations in Canada and the United States and are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive workplace, you can grow your career across our various operating divisions.

We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Worried you do not meet all the requirements? Studies have shown that many applicants apply only to job opportunities when they feel they meet 100% of the criteria. We promote an inclusive environment where everyone is appreciated, recognized, and empowered to contribute fully. If you are interested in this position but are worried you did not meet all the requirements, we would encourage you to still apply.

We appreciate your interest in our company however only those candidates selected for an interview will be contacted.

About The Team

Kent is the largest retail building supply chain in Atlantic Canada. With 48 locations and an ecommerce website, our mission is to be the best source of home improvement products through superior customer service and know-how, quality products, and everyday great prices. We protect our customers and staff by hiring and training associates committed to our safety values. We employ over 3,700 people and work hard to increase our market share through strategic investment in training and technology. We focus on the development of our people and promote a culture of continuous improvement and innovation. In addition to our retail stores, we operate truss manufacturing facilities and a wholesale drywall company. We are a member of Independent Lumber Dealers Co-operative and the ARENA buying group which ensures our great product selection and pricing.