Assistant Store Manager - Back-end Ops

Kent Building Supplies; Clarenville; On-site; CAD 50,000 - 70,000; Full time

Benefits offered by this job

Wellness program

Employee Assistance Plan

Employee discounts

Medical, dental, vision benefits

RRSP matching

PTO benefits

Growth opportunities

Job summary

Kent Building Supplies in Clarenville is seeking an Assistant Store Manager for Back-End Operations. This role is crucial in managing inventory, ensuring safety standards, and delivering exceptional customer service. Candidates should have over 5 years of retail management experience and strong technological skills. The position offers a competitive salary, annual bonus incentives, and various employee benefits including wellness programs and training opportunities.

Qualifications

• 5+ years of experience in retail management.
• Excellent verbal and written communication skills.
• Exceptional customer service skills.
• Ability to leverage technology for project management.
• Flexible schedule based on retail needs.
• Experience with shrink and inventory control.
• 21+ years of age for forklift training.

Responsibilities

• Oversee and manage shrink and accurate inventory counts.
• Maintain high yard standards for workspace organization.
• Engage and motivate team through coaching.
• Drive profitability by executing sales strategies.
• Analyze sales performance to enhance growth.
• Manage fleet operations for on-time deliveries.
• Support team development with training programs.

Skills

Retail management experience

Communication skills

Customer service

Technology leverage

Inventory control

Tools

Microsoft Office Suite

Kronos

D365

Job description

Job Description

At KENT, we believe our success is driven by the fearless leadership of our teams. Each retail location has unique needs to best serve both clients and staff, and we empower our managers to oversee multiple aspects of their business as if it were their own.

Assistant Store Managers – Back-End Ops play a critical role in overseeing all back-end functions, including the building materials yard, shipping, and order picking, while maintaining safety standards, delivering strong financial results, supporting effective merchandising, providing a first‑class customer service experience, and developing their teams.

This role offers a competitive salary with eligibility for annual bonus incentives.

Responsibilities

• Oversee and manage shrink, ensuring accurate inventory counts and maintaining inventory integrity.
• Maintain high yard standards, ensuring the workspace is organized and safe for both employees and customers.
• Engage and motivate team members through regular check‑ins, coaching, and providing constructive feedback.
• Drive profitability by executing sales strategies focused on lumber and building materials.
• Analyze sales performance and implement initiatives to enhance sales growth.
• Manage fleet operations, ensuring timely and efficient delivery of products to customers.
• Support team development through training programs and fostering a positive work environment.
• Ensure proficiency in software usage to enhance productivity and streamline daily operations: Microsoft Suite applications (Excel, Word, Outlook), Kronos for timekeeping and attendance management, and D365 for managing customer interactions, sales processes, and inventory tracking.

Qualifications

• 5+ years of experience in retail management.
• Excellent communication skills, verbal and written.
• Exceptional customer service skills.
• Ability to leverage technology for project management, analysis, and problem solving (including Microsoft Office Suite).
• Openness to continuous improvement and responsibility for independent learning.
• Flexible schedule based on retail needs.
• Experience with shrink and inventory control.
• 21+ years of age due to the forklift training requirement (in‑house training provided); previous forklift experience is an asset.

What We Offer

• Wellness program.
• Employee and Family Assistance Plan.
• Employee discounts.
• Medical, dental, vision, RRSP matching, and PTO benefits.
• Growth and development opportunities through KENT and the greater J.D. Irving, Limited organization.

About Us

We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.