Assistant Store Manager

Vail Resorts; Whistler; On-site; CAD 52,000 - 60,000; Full time

Job summary

Join Vail Resorts in Whistler as a manager overseeing ski tune operations in a thrilling mountain environment. This year-round, full-time position offers competitive pay, generous perks like free ski passes, and excellent opportunities for professional development. Ideal candidates will possess team management experience and a passion for skiing.

Benefits

Free ski passes for employees and discounts on lift tickets

Employee Assistance Program

Health Insurance options after 500 hours

Flexible spending accounts

Referral Program

Qualifications

• Minimum of 2 years of team management experience required.
• Prior ski and snowboard tuning experience necessary.
• Direct supervisory experience is crucial.

Responsibilities

• Lead daily operations and manage performance metrics.
• Recruit, hire, and train front-line staff.
• Ensure adherence to safety standards and procedures.

Skills

Team-building skills

Excellent communications skills

Self-Motivated

Ability to multitask

Education

Bachelor’s Degree or equivalent Work Experience

Tools

MS Office Products

Job description

For the third consecutive year, Newsweek names Vail Resorts as one of 2025 Most Trustworthy Companies in America. Learn more here.

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Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• RSP Options (after 12 months or 2000 cumulative hours of service)
• Employee Assistance Program
• Excellent training and professional development
• Referral Program

Full Time roles are eligible for the above, plus:

• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
• Critical Illness and Accident plans

Job Specifications:


• Starting Wage:$52,000.00 - $59,363.20
• Employment Type:Year Round
• Shift Type:Full Time hours available
• Housing Availability:Yes

Job Responsibilities:

• Lead daily operations, monitoring performance and budget including scheduling and payroll; act as manager-on-duty in the absence of a Store Manager, while coordinating with other departments on tune-repair needs.
• Adhere to and enforce safety procedures according to policies and standards
• Recruit, hire, train, coach and maintain a quality core tuning and maintenance centers.
• Monitor team performance and behavior to provide meaningful feedback and direction, providingm recognition or correction action if necessary.
• Assist in ordering tune shop supplies and maintaining tune shop machinery.
• Assist in leading a team of up to 30 frontline staff across multiple locations.
• Participate with leadership forums providing feedback and input on store performance, training, and continuous improvement opportunities.
• Other duties as assigned.

Job Requirements:

• A minimum of 2 years of team management experience
• A minimum of 1 year prior ski and snowboard tuning experience or background
• A minimum of 1 year prior bike maintenance and tuning experience or background
• Valid driver’s license and the ability to operate a truck on roads through adverse winter conditions, in and out of tight alleys and through very busy pedestrian areas
• Bachelor’s Degree or equivalent Work Experience
• Direct supervisory experience
• Excellent communications skills both written and verbal
• Self-Motivated with the ability to multi-task in a fast-paced environment
• Team-building skills
• Ability to handle confidential and sensitive information
• Ability to work in a fast-paced environment, multitask and manage multiple customers
• Rental store operation/management experience highly preferred
• Proficient in MS Office Products; Excel, Work, Outlook and Power Point

Create Your Experience of a Lifetime!
Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• RSP Options (after 12 months or 2000 cumulative hours of service)
• Employee Assistance Program
• Excellent training and professional development
• Referral Program

Full Time roles are eligible for the above, plus:

• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
• Free ski passes for dependents
• Critical Illness and Accident plans

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID509153
Reference Date:06/16/2025
Job Code Function:Store Operations