Assistant Store Manager

Guess?, LLC.; Vaughan; On-site; CAD 24,245 - 37,195; Full time

Benefits offered by this job

Accommodations for disabilities

Job summary

GUESS Factory in Woodbridge, Ontario seeks an Assistant Manager to lead customer experience and staff development while upholding store standards on the floor and in the stockroom.

You will train associates, drive sales, and ensure visual merchandising effectiveness, payroll accuracy, and loss prevention. The role requires strong communication, integrity, and adaptability in a busy retail environment.

Qualifications

• Minimum two years of experience with a proven track record for driving sales and profit results, and training and developing a team of individuals.
• Proficiency in personal computer use and detailed report analysis.
• High school education or equivalent preferred.
• Ability to perform heavy lifting in excess of 30 pounds.
• Ability to stand for a minimum of eight hours during scheduled shifts.

Responsibilities

• Oversee customer experience and staff development on the selling floor.
• Train and coach associates on product knowledge, selling skills, and visual merchandising.
• Maintain store standards in the selling floor and stockroom.
• Meet or exceed profitability expectations for sales, payroll, shrink, and conversion.
• Manage payroll, prevent loss, and ensure policy compliance.
• Make sound decisions, communicate effectively, and adapt to changes.
• Handle additional duties as assigned by supervisor.

Skills

Sales leadership

Coaching

PC proficiency

Data analysis

Stand long hours

Heavy lifting

Education

High school diploma or equivalent

Job description

Position Overview

The Assistant Manager is responsible for overseeing the customer experience, training and development of the store staff, leading by example on the selling floor, and maintaining the store standards on the selling floor and stockroom.

Reports To

Store Manager

Supervises

Assists management with all sales associates, desk associates, and stock associates

Essential Functions

People Development

• Training Completion: Ensure all associates complete training per company guidelines.
• Leadership by Example: Lead by example by training, developing, and providing ongoing feedback and coaching on product knowledge, selling skills, visual merchandising, and delivering the customer experience.

Customer Experience

• Customer Service: Ensure an excellent level of customer service is a priority at all times by consistently executing and achieving the Customer Experience through regular assessment, coaching, and follow-up with the team.
• Visual Merchandising: Maintain all visual merchandising standards, directives, promotions, and ensure overall cleanliness and organization of the sales floor and stockroom.

Drive Sales & Profitability

• Sales Goals: Meet or exceed profitability expectations for the store in sales, payroll, shrink, and conversion.

Operational Effectiveness

• Payroll Management: Meet all payroll expectations.
• Loss Prevention: Control company assets by meeting all loss prevention measures.
• Policy Compliance: Execute and comply with all company policies and procedures.

Additional Responsibilities

• Decision Making: Use sound judgment when making decisions.
• Communication: Maintain excellent communication skills.
• Integrity & Respect: Act with integrity and respect.
• Adaptability: Adapt to changes required by the business.
• Multitasking: Ability to handle multiple tasks simultaneously.
• Additional Duties: Assume and complete other duties as assigned by the supervisor.

Job Requirements

• Minimum two years of experience with a proven track record for driving sales and profit results, and training and developing a team of individuals.
• Proficiency in personal computer use and detailed report analysis.
• High school education or equivalent preferred.
• Ability to perform heavy lifting in excess of 30 pounds.
• Ability to stand for a minimum of eight hours during scheduled shifts.

Brand

GUESS Factory

Store

3987

Store Address

55 Colossus Dr, Unit 125 - Woodbridge, ON L4L9J8

Salary Minimum

$17.60

Salary Maximum

$27.00

Accommodations

Accommodations are available for applicants with disabilities in the Company’s recruitment processes. Should you require accommodation in the recruitment process, contact us here .