Sales Associate

Guess?, LLC.; Vaughan; On-site; CAD 2,424,576 - 2,892,960; Full time

Benefits offered by this job

Accommodations in recruitment

Job summary

GUESS Factory in Woodbridge, ON is seeking a Sales Associate to drive sales and deliver a positive customer experience within a fast-paced retail environment.

You will greet customers, maintain store standards, provide product information, assist in fitting rooms and at the cash wrap, and participate in inventories and meetings. The role requires flexibility, teamwork, and the ability to lift up to 30 pounds and stand for long periods.

Qualifications

• Excellent communication and customer service skills.
• Previous retail experience preferred.
• Ability to work in a team.
• Ability to work flexible hours including evenings, weekends, and holidays.
• Must be able to walk and stand for long periods.

Responsibilities

• Greet customers immediately upon entering the store with a smile and sincere greeting; create a positive first impression.
• Maintain a sparkling clean and organized store environment per standards and cleanliness.
• Provide customers with current relevant information about products.
• Assist in fitting rooms and at the cash wrap; follow up with customers and capture information in the database.
• Meet or exceed Sales per Hour (SPH) targets as assigned by management.
• Attend store meetings and participate in inventories; perform housekeeping and other duties as assigned.

Skills

Customer Service Skills

Retail Experience

Team Player

Flexible Schedule

Physical Stamina

Job description

Position Overview

The Sales Associate is responsible for sales generation and delivering a positive customer experience. The Sales Associate will also handle a variety of operational duties as assigned by the store management team (e.g., housekeeping duties, visual presentation standards, etc.).

Reports To

Store Management

Essential Functions

Customer Experience

• Greeting Customers: Greet customers immediately upon entering the store with a smile and sincere non-business-like greeting.
• First Impressions: Create a positive first impression for the customer through an energetic attitude and adherence to dress code.
• Store Standards: Maintain a sparkling clean and organized environment by adhering to store standards and cleanliness.
• Product Information: Provide customers with current relevant information about the product.
• Fitting Room Service: Provide quality service in the fitting rooms, follow up with customers in a timely manner, maintain cash wrap cleanliness, and attempt to add on to the sale.
• Cash Wrap Efficiency: Provide efficient service at the cash wrap, offer Gift Cards, maintain cash wrap cleanliness, and capture customer information in the database.
• Customer Appreciation: Sincerely thank all customers for shopping at GUESS as they exit the store.

Cooperation & Dependability

• Task Completion: Satisfactorily complete all duties as assigned by management.
• Punctuality: Be punctual and adhere to the designated work schedule.
• Teamwork: Be flexible and work well with peers and management to accomplish duties.
• Policy Adherence: Follow GUESS Policies and Procedures 100%.
• Housekeeping: Perform housekeeping duties as required.

Personal Performance

• Sales Goals: Meet or exceed the Sales per Hour (SPH) result as assigned by management.

Miscellaneous Responsibilities

• Meetings and Functions: Participate in and attend all store meetings and other related functions.
• Positive Attitude: Represent a positive attitude toward the merchandise and the company.
• Inventory Participation: Participate in all inventories.
• Additional Duties: Assume and complete other duties as assigned by store management.
• Physical Requirements: Ability to perform heavy lifting in excess of 30 pounds and stand for a minimum of eight hours during scheduled shifts.

Job Requirements

• Customer Service Skills: Excellent communication and customer service skills.
• Retail Experience: Previous retail experience preferred.
• Team Player: Ability to work well in a team-oriented environment.
• Flexible Schedule: Ability to work flexible hours, including evenings, weekends, and holidays.
• Physical Stamina: Ability to walk, reach with hands and arms, stoop, kneel, crouch, and balance on a frequent basis.

Brand:
GUESS Factory

Store:
3987

Store Address:
55 Colossus Dr, Unit 125 - Woodbridge, ON L4L9J8

Salary Minimum:
$17.60

Salary Maximum:
$21.00

Accommodations:
Accommodations are available for applicants with disabilities in the Company’s recruitment processes. Should you require accommodation in the recruitment process, contact us here.