Assistant Store Manager

Dollarama; Town of Oromocto; On-site; CAD 42,000 - 58,000; Full time

Benefits offered by this job

Competitive compensation and benefits

Company matched pension plan

Tailor-made training program

Job summary

Dollarama in New Brunswick is seeking an Assistant Store Manager to support daily retail operations, customer-first service, and achievement of sales goals. You will act as Manager on Duty in the Store Manager's absence, helping with staff oversight and operations.

The role requires at least two years in retail with supervisory experience, strong leadership and communication skills, and open availability. Full-time employment offers a competitive package and pension plan, with opportunities for

Qualifications

• Two+ years in retail with supervisory/management experience.
• Strong leadership, communication and decision-making skills.
• Open availability including days, evenings and weekends.

Responsibilities

• Assist Store Manager with operations and staff management.
• Help with merchandising, stocking and daily shipments.
• Provide exceptional customer service and resolve escalated issues.
• Train, coach and develop employees.
• Perform cash handling and opening/closing duties.
• Assign tasks and maintain store safety and cleanliness.
• Participate in performance evaluations and feedback.
• Ensure adherence to policies and safety standards.
• Maintain visual merchandising standards.
• Assist with hiring and performance management.

Skills

Leadership

Communication

Staff management

Multitasking

Tools

POS system

Job description

The Assistant Store Manager supports the Store Manager in overseeing daily retail operations, ensuring customer satisfaction, and achieving sales goals. Acts as Manager on Duty in the Store Manager's absence.

Daily Tasks (but not limited to)

• Assisting the Store Manager with operations and staff management.
• Helping with merchandising, stocking, and unpacking daily shipments.
• Providing exceptional customer service and resolving escalated issues.
• Training, coaching, and developing employees.
• Performing cash management, store opening and closing duties as needed.
• Assigning tasks to the team and ensuring store safety and cleanliness.
• Conducting regular performance evaluations and providing feedback.
• Ensuring adherence to company policies and safety standards.
• Maintaining visual merchandising standards.
• Responsible for hiring and performance management.

What Do You Need to Succeed?

• Minimum of two (2) years of retail experience.
• At least two (2) years in a supervisory or management role.
• Open availability (day, evening, weekend).
• Strong leadership, communication, and decision-making skills.
• Ability to multitask and prioritize in a fast-paced environment.

Why Join Our Team?

• Stimulating and diverse working environment.
• Competitive compensation and benefits package*
• Company matched pension plan*
• Tailor-made training and integration program.
• Career development opportunities within the company.
• Applicable to full-time employees only. Full-time status is achieved after 25 hours/week for sixteen consecutive weeks (with one week grace period below 25 hours).

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