Assistant Store Manager

Kibbi Technologies Inc.; Toronto; On-site; CAD 52,000 - 72,000; Full time

Job summary

Joe Fresh in Canada is seeking an Assistant Store Manager to partner with the Store Manager, drive sales, and deliver a great in-store experience. You will coach colleagues, maintain brand standards, and oversee store operations, promotions, visual merchandising, and backroom management.

The role requires exceptional customer service, the ability to manage multiple priorities, and a flexible schedule including evenings and weekends.

Qualifications

• Exceptional customer service skills and ability to build loyalty.
• Experience managing within a large format retail environment.
• Strong financial acumen to deliver business results.
• Ability to work flexible schedule including evenings and weekends.

Responsibilities

• Provide great customer service by leading by example and training staff.
• Lead, coach and motivate colleagues to achieve success.
• Adhere to brand standards and store policies while improving operational efficiency.
• Collaborate with Store Manager and Visual Merchandiser to execute directives.

Skills

Customer service

Leadership

Sales growth

Retail management

Communication

Job description

Founded in 2006, Joe Fresh is a leading source for modern style and accessible design, offering comprehensive lifestyle collections for men, women and children. Joe Fresh delivers quality and compelling value in categories spanning in apparel, accessories, and footwear. Joe Fresh collections are polished and sophisticated, with a focus on essential designs that appeal to a broad range of style-savvy consumers. With more than 350 Joe Fresh departments from coast to coast, the Joe Fresh network is more than a great place to shop, it’s a great place to work. We’re committed to building our talented team who champion collaboration, kindness, and inclusivity. We are looking for innovative, hardworking, and collaborative team members for our Joe Fresh team. Join our team in our goal of helping Canadians Live Life Well®.

In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

Assistant Store Manager

We’re looking for Talented Passionate Leaders with a proven record of delighting customers and growing sales. As an Assistant Store Manager in one of our stores, you will have an immediate impact on sales and customer satisfaction. The ASM will work in partnership with the Store Manager and assist in all functional areas of the store including store operations, execution of company directed promotions/programs, visual merchandising, upholding visual brand standards, backroom management, as well as coaching/developing new and existing colleagues.

What You’ll Do

• Provide a great customer service experience through leading by example, compelling merchandising standards and a well-trained team.
• Lead, coach and motivate colleagues to achieve success and foster colleague growth.
• Adhere to brand standards, company policy and procedures, ensure operational efficiencies/excellence and accountable for financial objectives.
• Work in collaboration with the Store Manager and Visual Merchandiser to execute directives and maintain brand standards and deliver a great in-store experience for our customers.

What You’ll Need

• Exceptional customer service skills with a talent for building customer loyalty and community relationships
• Demonstrated ability to improve productivity, engagement, and retention
• Experience managing within a large format retail environment
• Strong financial acumen to deliver business results
• Ability to manage complex and competing priorities
• Visual Merchandising skills is an asset
• Ability to work a flexible schedule to meet the needs of the business, including evenings and weekends
• Must be able to lift up to 50lbs

Hiring Range / Échelle Salariale à L’embauche

$52,000.00 - $71,500.00 / 52.000,00$ - 71.500,00$ (per year / par an)

A candidate’s experience and knowledge as well as the geographical region in which the position is located may be factored into the pay a candidate receives for this position. This posting is for an existing vacancy.

Joe Fresh recognizes Canada’s diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

How You’ll Succeed

At Joe Fresh, we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections.

If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment