Assistant Store Manager

Dollarama; Fonthill; On-site; CAD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive compensation

Benefits package

Company matched pension plan

Tailor-made training and integration

Career development opportunities

Full-time status after 25 hours/week

Dynamic team environment

Job summary

Dollarama in Ontario, Canada seeks an Assistant Store Manager to support the Store Manager in daily retail operations and staff leadership. You will help with merchandising, stocking, and handling shipments while ensuring top customer service and sales results. You will act as Manager on Duty in the absence of the Store Manager.

Open availability is required, including day, evening, and weekend shifts. You will train and coach employees, manage cash, and uphold safety and company policies in a

Qualifications

• Two-plus years of retail experience with supervision/management exposure.
• Strong leadership, communication, and decision-making abilities.
• Open availability including days, evenings, and weekends.
• Ability to multitask and prioritize in a fast-paced environment.

Responsibilities

• Assist the Store Manager with daily operations and staff management.
• Oversee merchandising, stocking, and unpacking shipments.
• Provide excellent customer service and resolve escalations.
• Train, coach, and develop employees.
• Perform cash management and store opening/closing duties as needed.
• Assign tasks, maintain store safety and cleanliness.
• Conduct performance evaluations and give feedback.
• Ensure adherence to company policies and safety standards.
• Maintain visual merchandising standards and support hiring decisions.

Job description

The Assistant Store Manager supports the Store Manager in overseeing daily retail operations, ensuring customer satisfaction, and achieving sales goals. Acts as Manager on Duty in the Store Manager’s absence.

Daily Tasks (but not limited to)

• Assisting the Store Manager with operations and staff management.
• Helping with merchandising, stocking, and unpacking daily shipments.
• Providing exceptional customer service and resolving escalated issues.
• Training, coaching, and developing employees.
• Performing cash management, store opening and closing duties as needed.
• Assigning tasks to the team and ensuring store safety and cleanliness.
• Conducting regular performance evaluations and providing feedback.
• Ensuring adherence to company policies and safety standards.
• Maintaining visual merchandising standards.
• Responsible for hiring and performance management.

What Do You Need to Succeed?

• Minimum of two (2) years of retail experience.
• At least two (2) years in a supervisory or management role.
• Open availability (day, evening, weekend).
• Strong leadership, communication, and decision-making skills.
• Ability to multitask and prioritize in a fast-paced environment.

Why Join Our Team?

• Stimulating and diverse working environment.
• Competitive compensation and benefits package*
• Company matched pension plan*
• Tailor-made training and integration program.
• Career development opportunities within the company.
• Applicable to full-time employees only. Full-time status is achieved after 25 hours/week for sixteen consecutive weeks (with one week grace period below 25 hours).

Artificial intelligence is used solely as an evaluation tool to support the recruitment process. It never makes rejection decisions. All final decisions are made by a human recruiter.