Assistant Store Manager

Pandora; Edmonton; On-site; CAD 45,000 - 60,000; Full time

Job summary

A leading jewelry brand is seeking an Assistant Store Manager to deliver exceptional customer experiences and support sales goals. Candidates should have leadership experience, strong communication skills, and a passion for the brand. This full-time role offers competitive compensation and comprehensive benefits in a dynamic retail environment.

Benefits

Competitive compensation including base salary + bonuses

Comprehensive benefits including Medical, Dental, Vision

Growth opportunities through learning and development

PTO including vacation, personal, sick time

Qualifications

• At least 2 years in a performance-driven selling environment with leadership.
• Strong written and verbal communication skills.
• Business acumen with analytical skills.

Responsibilities

• Engage with customers to deliver exceptional experiences.
• Coach and inspire the sales team.
• Maintain merchandising and operational standards.

Skills

Communication

Leadership

Analytical Thinking

Time Management

Delegation

Tools

Microsoft Office 365

Retail POS Systems

Job description

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Southgate

As the largest jewelry brand in the world, we give a voice to millions of people’s loves every day. Our beautiful products empower people around the world to express themselves. We are proud to be part of their stories and the most important moments in their lives.

Where original thinking is welcomed and can turn into positive impact in a heartbeat, we can dream big, dare to act, and deliver with care and passion. At Pandora, you can craft far more than just an incredible career.

About The Team

The Assistant Store Manager (ASM) will be the ultimate Pandora Fan. As the ASM, you will immerse yourself in our brand, culture, and product, taking pride in delivering exceptional customer experiences. This role supports the Store Manager and is key to our store's success. Spend time on the sales floor engaging with customers and working with the team to drive sales.

• Please note, this job requires completing an assessment emailed upon application submission.

Our Assistant Store Managers shine when they:

• Embrace the store culture filled with passion for our brand, where team members shine as brand ambassadors.
• Dare to exceed sales goals by building genuine connections with our fans.
• Surpass KPIs and set new records, achieving remarkable success.
• Create unforgettable shopping moments with excellent product knowledge and brand loyalty.
• Coach and inspire the sales team, providing feedback to achieve KPI goals.
• Engage authentically to foster lasting customer relationships.
• Recruit and bring talented individuals into Pandora.
• Uphold merchandising and operational standards for smooth store functioning.
• Perform other duties as assigned.

Qualifications and Skills

• At least 2 years of experience in a high-performance selling environment demonstrating results-oriented leadership.
• Strong communication skills, both written and verbal, with a caring approach.
• Business acumen with analytical thinking to deliver positive results.
• Excellent time management and delegation skills.
• Proficiency in Microsoft Office 365 and retail POS systems.
• Minimum age 18, with proof of identity and work eligibility.
• Flexible work schedule including nights, weekends, holidays; ability to stand for long periods, lift 50+ pounds, and arrive on time.

Benefits

• Competitive compensation including base salary + bonuses, 401K plan.
• Comprehensive benefits: Medical, Dental, Vision, Disability, Life insurance, discounts, and more.
• Growth opportunities via learning and development programs, LinkedIn Learning, tuition reimbursement.
• PTO including vacation, personal, sick, birthday, and holidays.

About Pandora

Pandora designs, manufactures, and markets high-quality, affordable jewelry. With presence in over 100 countries, Pandora employs 27,000 people worldwide, focusing on sustainability and innovation. We aim to be carbon neutral by 2025.

Our recruitment process is transparent and fair, promoting equal opportunity for all candidates.

About Pandora NAM

The North American team includes over 115 employees across offices and stores in the USA & Canada, with over 1,400 points of sale including more than 420 concept stores.

Job Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industries: Retail, Luxury Goods, Jewelry