Assistant Service Manager (Service Advisor) - Audi Oakville

WEINS Auto Group; Oakville; On-site; CAD 45,000 - 70,000; Full time

Job summary

Ein innovatives Unternehmen im Automobilsektor sucht einen motivierten Serviceberater, der eine Schlüsselrolle in der Kundenbetreuung spielt. Diese Position erfordert außergewöhnliche Kommunikationsfähigkeiten und bietet die Möglichkeit, in einem dynamischen Umfeld zu arbeiten, das Wert auf das Wohlbefinden seiner Mitarbeiter legt. Mit einem Fokus auf Karrierewachstum und Weiterbildung bietet das Unternehmen zahlreiche Vorteile, darunter ein flexibles Arbeitsumfeld und ein umfassendes Vergütungspaket. Wenn Sie leidenschaftlich daran interessiert sind, erstklassigen Kundenservice zu bieten und Teil eines engagierten Teams zu werden, ist dies die ideale Gelegenheit für Sie.

Benefits

Wettbewerbsfähiges Gehalt

Gruppen-RRSP-Optionen

Flexible lange Wochenenden

Bildungsförderungsprogramm

Fahrzeugkaufprogramm

Mitarbeiterhilfeprogramm

Mitarbeiterempfehlungsprogramm

Feierlichkeiten und Team-Events

Fitnessrabatte

Qualifications

• 1-3 Jahre Erfahrung im Kundenservice, idealerweise als Serviceberater.
• Ausgezeichnete Kommunikationsfähigkeiten sind erforderlich.

Responsibilities

• Koordinierung der Kunden- und Fahrzeugbearbeitung zur Sicherstellung der Kundenzufriedenheit.
• Diagnose von Kundenproblemen und Dokumentation auf Reparaturaufträgen.

Skills

Kundenservice

Kommunikationsfähigkeiten

Diagnosefähigkeiten

Education

Abschluss der Sekundarstufe

Führerschein der Klasse G

Job description

Join to apply for the Assistant Service Manager (Service Advisor) - Audi Oakville role at WEINS Auto Group.

Weins Auto Group is looking for a Service Advisor (Assistant Service Manager) at Audi Oakville. We seek a highly motivated, customer-centric individual to join our service team. This role is key at Weins Auto Group, serving as the front-line representative responsible for delivering exceptional customer experiences and meeting service needs.

We value our employees, promoting work-life balance and career growth from within. Our employee-centric workplace focuses on the whole person.

Join us as we transform the auto industry.

Why work with Weins Auto Group:

• Competitive salary and comprehensive benefits
• Generous group RRSP options and matching program to invest in your future
• Flexible long weekend options for retail associates
• Educational Reimbursement Program to support ongoing education
• Vehicle Purchase Program and Parts & Service Discounts
• Career development and training opportunities
• Employee Assistance Program accessible to all staff
• Employee Referral Program to recognize successful referrals
• Celebrations of milestones and team events
• Health promotion through fitness discounts and more

Primary Responsibilities:

• Coordinate customer and vehicle processing, provide estimates, and ensure timely delivery for customer satisfaction.
• Greet customers professionally and maintain their loyalty.
• Assist customers with vehicle pickup and note any issues for scheduling repairs.
• Explain service work and maintenance requirements.
• Notify customers about backordered parts.
• Review work in progress and ensure proper execution and timeliness.
• Diagnose customer problems accurately and document on repair orders.
• Perform other duties as assigned by management.

Qualifications:

• Experience as a service advisor in an automotive dealership is an asset.
• 1-3 years of customer service experience.
• Exceptional communication skills.
• Valid Class G Driver's License.

Pay rate: Salary plus incentives.

Interested but lack specific experience? Tell us your story. We consider potential and motivation—share why you are the right fit in your cover letter.

Weins Auto Group is an equal opportunity employer, committed to diversity and inclusion. Accommodations are available during the recruitment process as per AODA requirements.

This position is currently open. Apply via Indeed.