Assistant Service Manager- OpenRoad Audi Boundary

OpenRoad Auto Group; Burnaby; On-site; CAD 50,000 - 80,000; Full time

Job summary

An established industry player in automotive retail is seeking an Assistant Service Manager to join their dynamic team. This role offers the chance to work with a variety of prestigious OEM brands, ensuring top-notch service and customer satisfaction. With a culture focused on growth and collaboration, you will have access to extensive training and development opportunities. Enjoy a comprehensive benefits package and be part of a company that values transparency and innovation. If you're passionate about the automotive industry and ready to take your career to the next level, this is the perfect opportunity for you.

Benefits

Discounted Vehicle Purchasing Program

Boot Allowance

Tool Subsidy

Computer Rebate Program

Employee Referral Program

Employer RRSP Matching

Comprehensive Health and Dental Plan

Recognition and Engagement Events

Qualifications

• Working knowledge of automotive equipment parts and accessories.
• Ability to maintain records and prepare reports.

Responsibilities

• Communicate clear repair instructions for technicians.
• Provide estimates for labor costs and parts for customers.
• Motivate and train service department staff.

Skills

Automotive Equipment Knowledge

Communication Skills

Organizational Skills

Technical Assistance

Education

High School Diploma

Automotive Service Technician Certification

Tools

Computerized Equipment Maintenance System

Job description

UNLIMITED POSSIBILITIES AHEAD

Position:
Assistant Service Manager
Status:
Full-Time

Dealership:
OpenRoad Audi Boundary
Department:
Service

We believe in doing good for our customers and for ourselves. Whether it's launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.

We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest growing automotive retail groups in the country (representing 21 automotive brands across 34 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada's Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their role.

If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!

A Career at OpenRoad Means You'll Enjoy:

• Opportunity to work with a variety of OEM BRANDS including; Acura Audi, BMW, Genesis, Honda, Hyundai, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen
• Amazing Incentives including but not limited to: Discounted Vehicle Purchasing Program, Boot Allowance, Tool Subsidy, Computer Rebate Program, Employee Referral Program, Employer RRSP Matching
• Internal and external, training & development opportunities for skill-development and growth
• Be part of a collaborative, friendly and progressive work-culture with an emphasis on transparency, innovation, relationship and empowerment
• Comprehensive extended health and dental plan, tailored around Associate wellness
• Recognition and Engagement Events!

ROLE & RESPONSIBILITIES:

• Communicate clear and detailed repair instructions for technicians.
• Provide estimate for labour costs and parts for customer.
• Communicate with department staff to determine status of jobs throughout the work day.
• Work with department staff and other associates to maintain and guarantee quality service.
• Motivate and train all service department staff.
• Provide technical assistance to associates as needed.
• Coordinate with manufacturer and/or extended warranty companies to obtain approval prior to repairs.
• Assign appropriate tasks to department staff in the absence of the Service Manager.
• Participate in the planning of department policies and objectives with the Service Manager.
• Understand, keep abreast of, and comply with Federal, Provincial and local regulations that affect service operations, such as hazardous waste disposal.
• Must follow Company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor.
• This position will be expected to perform other duties as assigned by management.
• OpenRoad reserves the right to modify this job description as business needs require.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

• Working knowledge of automotive equipment parts and accessories.
• Current knowledge of local sources of supply.
• Ability to maintain records and prepare reports using a computerized equipment maintenance system.
• Excellent communication and organizational skills.
• Ability to maintain a high level of shop cleanliness.
• Ability to communicate with others and to assimilate and understand information, in a manner consistent with the essential job functions.
• Ability to make sound decisions in a manner consistent with the essential job functions.
• Ability to work constructively with members from all departments within the dealership.

Internal Candidates MUST apply by filling out the Internal Endorsement Form on the Intranet. Failure to complete the form will cause a delay in your application.

https://orag.bamboohr.com/careers/4371

We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.

JOIN US AND GROW WITH US!

We thank all those that have applied. Only those considered for the position will be contacted.