Assistant Service Manager (Dams Ford Lincoln)

Go Auto; Surrey; On-site; CAD 50,000 - 70,000; Full time

Job summary

Join Go Auto as an Assistant Service Manager and lead a dynamic team focused on delivering exceptional customer service in a collaborative environment. This role involves optimizing operations, training staff, and ensuring customer satisfaction while fostering a positive team culture. You'll also benefit from a commitment to your growth, excellent vacation policies, and a supportive work atmosphere. Shift your career into high gear and apply today!

Benefits

Comprehensive health and dental benefits

Up to 5 weeks of vacation

Employee Investment Program with return on investment

Access to training and development programs

Positive team environment

Opportunities for career advancement

Corporate social responsibility initiatives

Library of courses for professional growth

Qualifications

• Passion for customer service and working with teams.
• Ability to lead and inspire others.
• Strong organizational and communication skills.

Responsibilities

• Drive team leadership and ensure excellent customer service.
• Optimize service operations for efficiency and profitability.
• Foster team development through training and mentorship.
• Build relationships with vendors and departments.

Skills

Leadership

Customer Service

Communication

Problem Solving

Job description

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Job Description

Are you passionate about cars, customer service, and leading a team to success? If so, we have the perfect opportunity for you! We are seeking an exceptional Assistant Service Manager to join our team and make a positive impact on our customers' experiences. At Go Auto, we believe in creating a dynamic and uplifting work environment, where enthusiasm and excellence thrive. So, rev up your career and buckle up for an exhilarating ride!

Job Description

Are you passionate about cars, customer service, and leading a team to success? If so, we have the perfect opportunity for you! We are seeking an exceptional Assistant Service Manager to join our team and make a positive impact on our customers' experiences. At Go Auto, we believe in creating a dynamic and uplifting work environment, where enthusiasm and excellence thrive. So, rev up your career and buckle up for an exhilarating ride!

Responsibilities

• Team Leadership : As the Assistant Service Manager, you will be the driving force behind our exceptional service department. Inspire and motivate a team of talented service advisors, technicians, and support staff to deliver top-notch service to our valued customers. Lead by example, fostering a culture of professionalism, teamwork, and continuous improvement.
• Customer Satisfaction : Our customers are at the heart of everything we do. Your mission will be to ensure their satisfaction by providing outstanding service and building strong, long-lasting relationships. With your exceptional communication skills and genuine desire to exceed expectations, you'll be the go-to person for resolving any customer concerns and turning them into raving fans.
• Service Operations : Take charge of service department operations, optimizing efficiency, productivity, and profitability. Coordinate and prioritize service appointments, ensure accurate work estimates, and manage the workflow to ensure timely completion of repairs and maintenance. With your eagle eye for detail, maintain high standards of quality control, ensuring every vehicle leaves our dealership in pristine condition.
• Training and Development : Nurture the growth and development of your team members through ongoing training and mentorship. Foster a learning culture that promotes individual success and encourages personal and professional advancement. Help team members stay up-to-date with the latest automotive technology and industry trends, keeping our dealership at the cutting edge.
• Relationship Building : Strengthen relationships with vendors and suppliers to ensure seamless operations and access to the best parts and services. Collaborate with other departments within the dealership to drive overall success, promoting a spirit of unity and cooperation.
• Core Values : A beacon of trustworthiness and a happy-to-help attitude, you thrive in a collaborative environment. Your teammates can always count on you to go the extra mile, ensuring a supportive and cohesive team dynamic.

Why Join Us?

• Learn and Grow - We're committed to your growth and development. We will ensure you receive all of the training you need as well as access to our library of courses in the Go Auto U.
• Employee Investment Program - Money back? Yes, please! Brace yourself for this irresistible offer. Our program guarantees a 10% return every year, up to a whopping 16%, based on Go Auto's profits.
• Vacation Vibes - We understand the importance of work-life balance. Picture yourself sipping margaritas on a sandy beach. After your first year, enjoy THREE WEEKS OF VACATION! Reach five years, and you'll have four weeks. Hit ten years, and you'll be soaking up FIVE weeks of vacation time!
• Health and Dental - Your well-being matters to us. Experience comprehensive benefits, including healthcare, dental coverage, and a health spending account. We want to see your biggest, brightest smile!
• Climb the Ladder - With our promote-from-within culture, you'll have ample opportunities to grow along your chosen career path. (FUN FACT : Our President started his career at Go Auto in Parts!)
• Positive Team Environment - Join a vibrant team of like-minded individuals who share your passion and drive. We foster a positive and collaborative work environment where everyone supports and uplifts each other. Together, we celebrate victories, overcome challenges, and create lasting friendships.
• Giving Back Feels Great - We're all about making a positive impact. Every year, we donate to worthy causes like the Kids with Cancer Society and Go Auto Fuels the Schools.
• Find Your Life-Changing Career - We don't just offer jobs; we build lifelong careers. During your interview, ask us about our inspiring success stories of career growth within Go Auto.

Don't settle for just a job—join us at Go Auto and build a career you'll love. Shift into gear and apply today!

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Other

Motor Vehicle Manufacturing

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