Assistant service manager

Independent Grocers Alliance; Lac-Brome; On-site; CAD 42,000 - 54,000; Full time

Benefits offered by this job

Teamwork

Flexible schedule

Opportunities for advancement

Job summary

Independent Grocers Alliance in Knowlton, Quebec is seeking an Assistant Service Manager to lead with enthusiasm and a customer‑first mindset. This 40‑hour/week, day-shift role offers opportunities to strengthen leadership, coaching, and teamwork within a dynamic retail environment.

You will provide feedback for staff development, uphold our brand standards, collaborate with production and customer service clerks, and ensure exceptional customer service at all times.

Qualifications

• High school diploma or equivalent and 2 years of retail or customer service experience.
• Willingness to lead and develop team.

Responsibilities

• provide team members with the necessary feedback for their professional development and the achievement of established goals;
• respect the standards and the image of the banner;
• collaborate with production and customer service clerks;
• ensure the implementation of exceptional customer service

Skills

Leadership

Customer service

Team coaching

Education

High School Diploma

Job description

Number of hours per week : between 40 and 40

Shift :Day

Availability :Anytime

We offer employees competitive total compensation packages that vary by position and location. Some websites that display our job openings may provide salary estimates without our knowledge. These estimates are based on similar jobs and offers for general comparison purposes, but are not provided by our organization or monitored for accuracy. We are happy to discuss position-specific compensation details with selected candidates to move forward in the recruitment process.

Become an assistant manager!

Are you curious to learn more about food, are you motivated and resourceful?

In your family are you considered to be the one you can always count on?

Then this job should interest you!

You might be wondering if you can apply if ...

Do you have a sense of leadership and a sense of responsibility?

YES ! As long as you are interested in discovering this role, we want to talk to you !!!

Do you have a high school diploma or equivalent and 2 years of retail or customer service experience?

What might a typical day look like?

As a service assistant manager you will have to:

• provide team members with the necessary feedback for their professional development and the achievement of established goals;
• respect the standards and the image of the banner;
• collaborate with production and customer service clerks;
• ensure the implementation of exceptional customer service

Location

IGA Knowlton

Advantages:

• Teamwork
• Flexible
• Skill development and advancement opportunities

IGA Knowlton