Assistant Retail Manager

Chatters Limited Partnership; Vancouver; On-site; CAD 40,000 - 60,000; Full time

Job summary

An established industry player is seeking an Assistant Retail Manager who is passionate about beauty and customer service. This role involves engaging with customers, promoting beauty products, and leading a sales team to achieve targets. You'll create a welcoming environment, ensuring guests leave with a smile while coaching your team to success. With a focus on building relationships and delivering exceptional service, you will play a key role in driving sales and fostering a positive atmosphere. Join a dynamic team that values diversity and offers opportunities for growth and learning in the beauty industry.

Benefits

Discounted products and salon services

Medical and dental benefits

Employer RRSP contributions

Opportunities for learning and growth

Qualifications

• 1+ years in retail leadership with a focus on customer service and sales.
• Exceptional communication and rapport-building skills.

Responsibilities

• Promote beauty products and ensure customer satisfaction.
• Coach and train the sales team to meet targets.

Skills

Customer Service

Sales Skills

Communication Skills

Leadership

Problem-Solving

Job description

Do you love interacting with people and take pride knowing you helped them leave with a big smile? Are you excited at the thought of helping a customer pick out that perfect product that makes them feel great about themselves? Are you a driven, inspirational mentor that strives for success?

Do you have a natural ability to engage and make a connection with others?

We want to hear from you! Chatters is looking for an Assistant Retail Manager that is ready to be our next success story and join our growing team based out of our Chatters Park Royal Shopping Centre location in West Vancouver, BC.

A little about the role:

• Product Expert. You have an inherent ability to present and promote beauty products at the customer level because of your passion for all things beauty-related.
• Success. Success to you is having the customer leave happy with your recommendations.
• Relationships. You have top-notch communication skills and people are naturally drawn to your outgoing and positive attitude.
• Challenge. You’re up to the challenge and enjoy the thought of a tough sell.
• Targets. The numbers excite you; your sales targets don’t stand a chance!
• Network. You are known for your customer service skills and referrals always come your way.
• Have fun! You enjoy delivering our 5-star customer service. Provide a welcomed environment for guests and beauty consultants.
• Share your passion. With the help of your proven experience and your love for all things beauty-related, you’ll coach and train the sales team to help them achieve store sales targets.
• Organize and support. Make sure the salon is kept sparkling clean, well-stocked, and merchandised according to Chatters’ standards.

A little more about you:

• Enthusiastic about all things beauty!
• At least 1 year of experience in a retail leadership role.
• You have experience in the customer service, sales, or retail industry.
• You can build rapport with our guests and your team, with an unwavering understanding that the “Experience is Everything.”
• You are positive, outgoing, upbeat, and driven to succeed.
• You can provide that exceptional guest experience, at every interaction, and make that connection to keep them coming back.
• You love to coach and motivate your team to achieve success.
• You know your way around a computer.
• In a nutshell, you are confident, flexible, self-motivated to exceed expectations, and have mad communication skills!
• Flexible, self-motivated, and driven with excellent people and communication skills.
• Superior time management skills – you get things done on time, every time (and on budget!).
• A knack for problem-solving. You’re highly responsible and 100% reliable.

A little about what we offer:

• Discounted products and salon services.
• Medical and dental.
• Employer RRSP contributions.
• Plus, lots of opportunities to learn and grow!

Chatters prioritizes diversity, equity, and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Want to get to know us a little better? Come check us out at https://www.chatters.ca

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Sales and Business Development

Industries

Internet Publishing