Assistant Restaurant Manager- Temporary

FAIRMONT; Victoria; On-site; CAD 55,000 - 70,000; Full time

Job summary

Join the prestigious FAIRMONT as an Assistant Restaurant Manager at the Empress Hotel in Victoria, where your leadership will enhance our Food & Beverage operations during the peak summer season. You'll supervise staff, ensure service excellence, and maintain high standards while working in a beautiful coastal setting rich in culture and history.

Qualifications

• Minimum 1-2 years supervisory or management experience in Food & Beverage.
• Flexibility to work various shifts, including early mornings and late nights.
• Wine knowledge (WSET Level 2 or above) is an asset.

Responsibilities

• Provide on-the-floor supervision and coaching to employees.
• Oversee day-to-day operations and anticipate needs for upcoming events.
• Ensure compliance with service essentials and brand standards.

Skills

Interpersonal skills

Problem-solving

Service-focused

Education

Hospitality diploma / degree

Valid Serving it Right Certification

FoodSafe Level One

Job description

The Assistant Restaurant Manager will work closely with the Hotel's Food & Beverage outlets management team during the peak summer season. Responsibilities include :

• Provide on-the-floor supervision, support, and coaching to employees to maintain service standards
• Oversee day-to-day operations and anticipate needs for upcoming events
• Ensure compliance with service essentials, steps of service, and brand standards
• Review and respond to guest comments in a timely and professional manner
• Assist in conducting shift briefings and departmental meetings
• Maintain overall cleanliness and safety of the outlets
• Develop effective working relationships with all supporting departments
• Adhere to all corporate, hotel, and departmental policies and procedures, including Health & Safety guidelines
• Perform other duties as required within the department

A competitive salary starting at $55,765 is offered for this position.

Qualifications

Your experience and skills include :

• Minimum 1-2 years supervisory or management experience in Food & Beverage, preferably in an upscale hotel or restaurant
• Strong interpersonal and problem-solving abilities with a service-focused personality
• Valid Serving it Right Certification and FoodSafe Level One
• Flexibility to work various shifts, including early mornings, late nights, weekends, and holidays
• Wine knowledge (WSET Level 2 or above) and Hospitality diploma / degree are assets

Additional Information

Physical Aspects of Position (include but are not limited to) :

• Constant standing and walking
• Occasional bending and kneeling
• Occasional carrying and lifting

Visa Requirements : Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Your team and working environment : Welcome to Canada’s Castle on the Coast. The Empress Hotel sits proudly at the centre of culture and history in Victoria, British Columbia. This is the best of all worlds – where contrast meets distinction, opulence blends harmoniously with the understated and fabled history meshes with contemporary affairs. This award-winning Victoria hotel and National Historic Site is an alluring blend of classic and contemporary, vintage and cutting-edge : Where Modern meets Iconic. Come join our wonderful team of hospitality experts!

Our commitment to Diversity & Inclusion :

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https : / / careers.accor.com /

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

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