Assistant Restaurant Manager: Lead Service & Develop Team

Infinity Enterprises Group; Canada; Hybride; CAD 33 000 - 36 000; Plein temps

Avantages offerts par ce poste

Education allowance

Staff meal & beverages on shift

40% employee discount across Infinity

Partner discounts through CFIB

Résumé du poste

Infinity Enterprises Group is seeking an experienced Assistant Restaurant Manager to lead daily operations on the busy floor in Whistler. You will work closely with the General Manager to drive service excellence, staff development and guest satisfaction, ensuring a consistent memorable experience for every guest.

You will balance hands-on leadership with people development, manage reservations and events, and coordinate with FOH/BOH teams to optimize workflow and performance on busy shifts.

Qualifications

• 2–3+ years of restaurant or hospitality experience.
• Experience in a full-service, high-volume restaurant environment.
• Previous Supervisor, Lead Server or restaurant leadership experience.
• Serving It Right and Food Safe certification, or ability to obtain upon hire.

Responsabilités

• Lead daily restaurant operations and service.
• Maintain a strong presence on the floor and support the team during busy periods.
• Create memorable guest experiences and handle service recovery.
• Lead pre-shifts and reinforce service standards and product knowledge.
• Coach, support and develop servers, bartenders, hosts and support staff.
• Manage reservations, waitlists, seating flow and table turns.
• Keep communication strong between FOH and BOH.
• Support VIPs, large parties, specials and events.
• Monitor labour and adjust staffing based on business levels.
• Assist inventory counts and exposure to financial performance.

Connaissances

People leadership

Communication skills

Hospitality passion

On-floor leadership

Conflict resolution

Outils

Toast POS

Tock reservations

Description du poste

Infinity Enterprises Group is seeking an experienced Assistant Restaurant Manager to lead daily operations on the busy floor in Whistler. You will work closely with the General Manager to drive service excellence, staff development and guest satisfaction, ensuring a consistent memorable experience for every guest.

You will balance hands-on leadership with people development, manage reservations and events, and coordinate with FOH/BOH teams to optimize workflow and performance on busy shifts.