Assistant Restaurant Manager

Wickaninnish Inn; Tofino; On-site; CAD 55,000 - 59,000; Full time

Job summary

Join a renowned establishment as an Assistant Restaurant Manager, where you can thrive in a vibrant and supportive environment. This role offers the chance to lead a dedicated team while ensuring exceptional service that meets prestigious standards. You'll be part of a culture that values excellence and sustainability, working in breathtaking surroundings that celebrate Canadian cuisine. If you're passionate about hospitality and eager to contribute innovative ideas, this opportunity is perfect for you. Embrace the West Coast spirit and make a lasting impact in a role that promises growth and fulfillment.

Qualifications

• Experience in high-end management roles with a focus on guest service.
• Knowledge of wine and spirits, with certifications being a plus.

Responsibilities

• Ensure exceptional guest service and operational efficiency.
• Assist with hiring, training, and staff performance monitoring.
• Manage inventory and financial goals for the restaurant.

Skills

Guest Service

Management Experience

Wine and Spirits Knowledge

Problem Solving

Team Leadership

Education

Hospitality Management Program

Serving It Right Certification

Sommelier Certification (ISG/WSET 2)

Tools

Silverware POS System

Job description

This range is provided by Wickaninnish Inn. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

CA$55,000.00/yr - CA$59,000.00/yr

Join our Restaurant Team as an Assistant Restaurant Manager, where you have the opportunity to learn and grow in a Relais & Chateaux property, also recognized by Forbes, Michelin (Two Keys), AAA 4-Diamond, and T&L’s World's Best Hotel.

We are dedicated to fostering a culture of belonging where every individual is appreciated and valued for who they are. We are passionate about providing a supportive environment for our team, delivering excellence to our guests while achieving the highest sustainability practices, and creating a lasting legacy for our families and communities.

The rustic elegance and breathtaking views of our food & beverage venues complement our commitment to Canadian cuisine under the leadership of our Executive Chef and our award-winning wine and spirits program at the Wickaninnish Inn. This valued position requires a passionate hospitality professional with experience in the nuances and art of service and who strives to build a professionally dedicated team offering an educated and approachable fine dining experience to our guests here on the West Coast.

As an Assistant Restaurant Manager you will:

• Ensure efficient and personalized guest service meeting and exceeding Relais & Chateaux, AAA 4 & 5 Diamond and Forbes Standards.
• Assist with the planning, organization, direction, control and evaluation of the operations of The Pointe Restaurant, On The Rocks Bar, Private Bar, Room Service, and Driftwood Café.
• Determine the type of services to be offered and implement operational procedures.
• Manage HR functions including assisting with hiring, training and development, including regular employee reviews.
• Set staff work schedules and monitor staff performance.
• Control monthly inventory and weekly ordering, assisting in creating, meeting and exceeding all restaurant financial goals and helping to analyze, review, and follow up on these monthly results.
• Ensure efficient and personalized guest service including resolving complaints.
• Manage Regular team, supervisor, and food & beverage meetings, as well as covering for management meetings in the absence of the Restaurant Manager.

Our ideal candidate will embody the West Coast culture, while still being committed to the art of hospitality and pursuit of excellence. They will have:

• Previous full-scope management experience in a high-end standard driven establishment.
• Passion with wine and spirits required, Sommelier (ISG/WSET 2) certification an asset.
• Completion of a college or other program related to hospitality or food and beverage service management an asset.
• A valid Serving It Right Certification.
• Knowledge of front and back end Silverware POS system an asset.
• The willingness to learn and be constantly challenged to grow with the restaurant team.
• An appreciation for detail and a passion for guest service.
• A professional and positive attitude in every aspect of the position.
• Consistent punctuality and dedication.
• A calm, polite and composed demeanor.
• A desire to contribute exciting and innovative ideas towards the ongoing improvement of The Pointe Restaurant and the Wickaninnish Inn as a whole.
• The ability to make a commitment of 2 years to the position.

A mutual understanding of your employment duration will be determined during your interview.

Salary/Wage: $55,000 - $59,000 per year

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Customer Service, Management, and Human Resources
• Hospitality and Restaurants