Assistant Resident Manager (Live-In) - Midtown

Sterling-Karamar-Property-Management-; Toronto; On-site; CAD 45,000 - 47,000; Full time

Job summary

Sterling Karamar Property Management is seeking an Assistant Resident Manager (Live-In) for Midtown Toronto. The role involves maintaining property conditions, responding to emergencies, and delivering excellent tenant service. On-call duties and adherence to safety standards are required.

Qualifications include a high school diploma and 3–5 years of related experience, with prior Resident Manager work preferred. The position offers a full-time, live-in opportunity in a managed property setting.

Qualifications

• Minimum - High school Diploma (Grade 12).
• 3 to 5 years of technical and practical experience.
• Previous experience as Resident Manager.
• Ability to stand and walk for extended periods.

Responsibilities

• Maintain the property's physical condition according to SKPM standards.
• Respond to emergencies in a timely manner and document occurrences.
• Provide safe, high-quality customer service and efficient operations.
• On-call rotation for buildings in the area; respond within 15 minutes when scheduled.
• Communicate with tenants and deliver notices or letters as required.

Skills

Honesty

Integrity

Trust & Respect

Initiative

Active listening

Process improvement

Planning & organization

Stress tolerance

Rule compliance

Education

High school diploma

Job description

Assistant Resident Manager (Live-In) - Midtown

FT Perm UN1 Toronto, ON, CA

6 days ago Requisition ID: 1119

Salary Range: $45,000.00 To $47,000.00 Annually

Purpose

Responsible that the physical condition of the property is maintained to the SKPM standards. Responsible for responding to emergencies. Operate within our standards of safety, high quality customer service and efficient operations.

Main Responsibilities and Activities

Cleaning:

• Thoroughly clean lobbies, laundry room and washroom, hallways (corridors), staircases, elevator cab, garbage chute and garbage rooms, including mopping and vacuuming of all floors, runners and furniture using designated chemicals, supplies, and equipment.
• Cleaning, and wiping of all windows, doors, trims, baseboards, walls, floors in the common areas, including the tops and interiors of washers and dryers.
• Dust all lobby area light shades, table tops, picture frames, and elevator fans.
• Clean and polish all stainless steel.
• Ensure that all suites are thoroughly cleaned when they are vacated. Keep vacated suites well-maintained on a weekly basis.
• Ensure that all outdoor grounds are free of litter and pet debris. All trash/garbage cans are empty.
• Ensure that indoor/outdoor parking are free of litter and pet debris. All trash/garbage cans are empty.
• Regularly inspect all vacant units to confirm clean, ready condition as directed by Property Manager.

Maintenance & Repairs:

• Respond to all facility emergencies in a timely manner and submit Occurrence Reports on the same date if it is necessary.
• Maintain strong relationships with the tenants that reflect admirable customer service.
• Ensure prompt service to tenants and prospective tenants.
• Reasonably enforce the landlord’s rules and regulations.
• Deliver any communication, legal notice, or letter to residents.

Scope:

• Work in close cooperation with tenants, vendors, contractors and Manager, Capital Projects.
• On-call rotation for buildings within area as per schedule and respond to emergency within 15 minutes maximum time frame.

Qualifications

Education

• Minimum - High school Diploma (Grade 12).

Experience

• Preference: 3 to 5 years of technical and practical experience.
• Preference: Previous experience as Resident Manager.

Skills and abilities

• Actively support SKPM's values of: Honesty, Integrity, Trust & Respect
• Motivated to learn more and grow within this position.
• Looks for ways to improve processes.
• Patient with the ability to listen to others.
• Takes initiative.
• Has a high tolerance to stress.
• Respectful of and compliant of rules and regulations (especially concerning safety).
• Sound judgment & decision making competencies.
• Strong planning and organization.

Special Requirements:

Ability to stand and walk for extended periods. Ability to frequently stop, bend, and kneel. Ability to lift and move objects weight up to 50lbs. Work is performed both indoors and outdoors in a variety of environmental conditions.

Thank you for your interest in Sterling Karamar Property Management. This position is an active vacancy.

Please note that applications from all interested individuals are appreciated; however, we will only contact candidates that are selected for advancement.

Sterling Karamar Property Management values diversity in the workforce and is an equal opportunity employer. We welcome and encourage applications from people with disabilities and offer reasonable accommodation upon request for candidates taking part in all aspects of the selection process.