Assistant Resident Manager, Live-In

skyline group companies; Windsor; Sur place; CAD 25 000 - 30 000; Plein temps

Avantages offerts par ce poste

Uncapped commission

Résumé du poste

Kognitive Sales Solutions is seeking a Market Leader to oversee retail field operations, team performance, staffing coordination, operational execution, and sales performance across assigned territories and client programs.

This dual-role position combines frontline leadership with active participation in direct sales and customer interactions, coaching teams, supporting promotional campaigns, and ensuring customer interactions meet business needs.

Qualifications

• Experience leading field teams and coordinating staffing across territories.
• Strong coaching and performance management skills.
• Ability to drive sales and customer interactions in retail settings.

Responsabilités

• Oversee and support a field team of approximately 6–10 Field Marketing Representatives and Assistant Market Leaders across assigned territories
• Support scheduling, shift coverage, attendance management, workforce coordination, and field productivity
• Conduct coaching, performance management, accountability discussions, and ongoing team development
• Monitor operational KPIs, sales performance, customer experience standards, and execution quality
• Actively participate in direct sales, customer acquisition, and promotional execution within retail locations
• Maintain operational reporting, coaching documentation, attendance tracking, and compliance records
• Support recruitment, onboarding, training, and mentorship initiatives
• Act as a liaison between field teams, store leadership, and management to support operational consistency
• Identify operational gaps, staffing concerns, and performance issues while supporting corrective action plans
• Support territory planning, workforce allocation, and promotional execution during high-volume periods
• Build and maintain positive relationships with retail partners, store leadership, and internal management teams

Connaissances

Leadership

Team management

Sales experience

Description du poste

Market Leader – Kognitive Sales Solutions

Kognitive Sales Solutions is seeking a Market Leader to oversee retail field operations, team performance, staffing coordination, operational execution, and sales performance across assigned territories and client programs.

This is a dual-role position that combines frontline leadership responsibilities with active participation in direct sales and customer acquisition activities. The Market Leader is responsible for leading and supporting field teams while also participating in retail sales execution, promotional campaigns, and customer interactions as required by business needs.

Responsibilities

• Oversee and support a field team of approximately 6–10 Field Marketing Representatives and Assistant Market Leaders across assigned territories


• Support scheduling, shift coverage, attendance management, workforce coordination, and field productivity


• Conduct coaching, performance management, accountability discussions, and ongoing team development


• Monitor operational KPIs, sales performance, customer experience standards, and execution quality


• Actively participate in direct sales, customer acquisition, and promotional execution within retail locations


• Maintain operational reporting, coaching documentation, attendance tracking, and compliance records


• Support recruitment, onboarding, training, and mentorship initiatives


• Act as a liaison between field teams, store leadership, and management to support operational consistency


• Identify operational gaps, staffing concerns, and performance issues while supporting corrective action plans


• Support territory planning, workforce allocation, and promotional execution during high-volume periods


• Build and maintain positive relationships with retail partners, store leadership, and internal management teams

Keys to success:

• Outgoing, personable, enjoys interacting with people


• Customer service or sales experience an asset


• Strong listening and communication skills


• Work well independently and within a team


• Comfortable completing a criminal and credit background check


• Trust & Respect: Foster an environment built on trust and mutual respect, promoting open communication and collaboration.


• Commitment to Excellence: Demonstrate a dedication to achieving high standards and continuous improvement in processes and practices.


• Growth Minded: Embrace a mindset that values learning, development, and adaptability to drive personal and organizational growth.


• Solution Oriented: Approach challenges with a proactive and solutions-focused mindset, identifying opportunities for improvement.


• Dynamic & Fun: Cultivate a workplace culture that is dynamic, energetic, and enjoyable, promoting positivity and team spirit.

Compensation:

• Base wage $17.60-$22/hr PLUS uncapped commission

We thank all applicants for their interest, but only those selected for an interview will be contacted. Kognitive Sales Solutions is an equal opportunity employer. If you need any type of accommodation, please let us know.

Our hiring process may include AI screening for keywords and minimum qualifications. Recruiters review all results and make all hiring decisions.