Assistant Resident Manager (2-Person Team) Burnaby

Realstar; Burnaby; On-site; CAD 45,000 - 54,000; Full time

Job summary

An established industry player in residential property management is looking for an Assistant Resident Manager 2-Person Team to join their Burnaby property. This role offers the unique opportunity to live on-site, ensuring a dynamic work-life balance. Responsibilities include maintaining common areas, assisting with leasing, and providing outstanding customer service to residents. The company values diversity and offers a supportive environment with extensive training and development opportunities. If you are passionate about property management and enjoy working closely with the community, this position is perfect for you.

Benefits

Rent-free apartment suite

Quarterly bonuses

Annual bonuses

Extensive training programs

Career development opportunities

Inclusive work environment

Annual holiday parties

Summer BBQs

Qualifications

• Experience in property management is an asset.
• Ability to perform cleaning and minor maintenance tasks.

Responsibilities

• Maintain cleanliness of common areas and assist with minor repairs.
• Provide excellent customer service to residents and help with leasing.

Skills

Customer Service

Cleaning Skills

Minor Maintenance Repairs

Communication Skills

Basic Computer Skills

Education

Property Management Experience

Tools

Cleaning Materials

Job description

Thursday, April 24, 2025

Realstar is a fully integrated management firm providing a full range of investment and property management services for the last 50 years. It is one of Canada’s largest multi-residential asset managers on behalf of institutional and private investors. It manages over 22,000 rental apartments in six provinces with an asset value of more than $5 billion. Realstar is headquartered in Toronto, and is part of Realstar Group which has over $9 billion of multi-family, hospitality and alternative real estate assets under management, primarily in Canada and the UK.

Realstar is currently seeking an Assistant Resident Manager 2-Person Team to join us at one of our properties in Burnaby. These roles come with the opportunity to live on-site, with a schedule that includes four weekdays, every other weekend, and occasional on-call evening shifts.

What we offer to employees

• Base compensation range is $45,000 - $54,000 per person. This includes an apartment suite (taxable benefit)
• Rent-free, apartment suite
• Quarterly bonuses based on property performance
• Annual bonuses based on personal performance
• Extensive and ongoing training programs and a work-smart environment
• Awards for years of service
• Opportunity for career development
• Inclusive and diverse work environment
• Annual holiday parties & summer BBQ’s

The Opportunity

Realstar is a leading residential property management company with over 160 properties across Canada. Our properties are clean, quiet and attract quality residents who will attest to our unique standards of service. Assistant Resident Managers play an important role in the successful operation of a residential rental building under our management.

Key Responsibilities

• Cleaning common areas of property (hallways, stairwells, amenities)
• Minor maintenance repairs and troubleshooting
• Preparing vacant apartment suites for new residents
• Providing exceptional customer service to residents and potential residents
• Assisting with leasing suites
• Responding to on-call requests

Qualifications

• Previous or similar property management experience (an asset)
• Display a professional/presentable appearance
• Knowledge and understanding of the safe handling of cleaning materials (WHMIS)
• Ability to perform general cleaning duties, and minor maintenance repairs
• Must be able to lift up to 50lbs, items could include garbage bins, furniture, appliances or while performing snow removal duties, sometimes for extended periods of time
• Basic computer and keyboarding skills
• Good written and verbal communication skills

We thank all those who apply, but only those selected for an interview will be contacted.

Realstar is committed to reflecting the diverse communities we serve. We encourage applications from our diverse communities, including Indigenous Peoples, persons with disabilities, women, visible minorities, LGBTQ+ persons and those who are able to speak fluently in a language(s) other than English.

Realstar supports equal opportunity initiatives. Accommodation will be provided in all stages of the hiring process. Contact us for any accommodation requests, and we will work with you to meet your needs.