Assistant Recreation Programmer

Strathcona County; Sherwood Park; On-site; CAD 45,000 - 65,000; Full time

Benefits offered by this job

Extended health and dental coverage

Health and wellness spending account

Life and disability insurance

Pension programs

Earned day off program

Employee and family assistance program

Job summary

Strathcona County in Alberta is seeking an Assistant Recreation Programmer to support program planning, coordination, and staff supervision across recreation activities. You will assist in day-to-day operations, collaborate with the Recreation Programmer, and help ensure high-quality services for residents and guests.

This role emphasizes customer service, staff development, and program administration, with shifts including days, evenings, weekends, and holidays.

Qualifications

• High school diploma plus minimum four years in recreation programming or related field.
• Experience in aquatic environments is preferred.
• Two+ years of program coordination and staff supervision.
• Post-secondary education in Recreation, Physical Education, Tourism, or related field preferred.

Responsibilities

• Assist in planning, coordination, and administration of recreation programs.
• Support recruitment, training, scheduling, and evaluation of staff and contract instructors.
• Provide day-to-day supervision, feedback, and mentorship to instructors and volunteers.
• Collaborate to develop training, procedures, and processes to ensure program excellence.
• Coordinate facilities and spaces for program usage.
• Support participant engagement through surveys and orientation programs.
• Represent programs at meetings with professionalism.
• Assist with publicity and promotional material alignment with marketing plans.

Skills

Staff coaching

Leadership

Customer service

Interpersonal skills

Education

Recreation / PE / Tourism

Tools

Microsoft Office

Job description

The Assistant Recreation Programmer (ARP) is responsible for providing direct support to the Recreation Programmer by assisting in the supervision of high performing staff, contract instructors, projects, and other duties, as required.

The Assistant Recreation Programmer provides coordination support of recreation programs and community events and ensures all program areas and equipment are maintained to the highest level and provide quality service to our clientele. This position collaborates with organizations, agencies,and individuals on a specific program or event basis and provides input into future program development for indoor programs.Typical work shifts may include days, evenings, weekends, and statutory holidays.

Key Responsibilities:

• Support the planning, coordination, and administration of recreation programs across a variety of program areas
• Support the Recreation Programmer to recruit, hire, train, schedule and evaluate a program staff/contract instructor team
• Assist in day-to-day supervision, ongoing feedback, mentorship, and leadershipto instructors, and volunteers
• Collaborate with the Recreation Programmer to develop and enhance staff training, operational procedures, and internal processes that support program excellence
• Coordinate with indoor and outdoor facilities and spaces for program usage
• Support participant engagement initiatives through surveys, feedback collection, guest retention strategies, and orientation programs
• Actively engage with program and facility guests while providing excellent customer service
• Assist with surveys and feedback collection, guest retention strategies,and orientation programs
• Attend program, staff, and community meetings as required, representing programs in a professional and positive manner
• Assist with the preparation and distribution of program publicity/promotional material aligning with marketing plans

Qualificationsand Skills:

• High school diploma combined with a minimum of four years of experience in recreation programming, community services, or a related field
• Experience working in an aquatic environment is considered an asset
• Post-secondary education completed or in progress in Recreation, Physical Education, Tourism, Community Development, or related discipline is preferred. An equivalent combination of education and experience will also be considered.
• Minimum two years of program coordination experience, supported by recreation-related leadership and supervisory experience, including staff coaching, performance management, and team development
• Demonstrated ability to lead and motivate teams while maintaining high standards of safety, service excellence, and program quality
• Excellent interpersonal, communication, leadership, and team-building skills, with the ability to build positive relationships with staff, volunteers, participants, and community partners
• Proficient in Microsoft Office Suite and other relevant software applications
• Strong customer service orientation with a commitment to creating positive, inclusive, and engaging recreation experiences for all participants

Conditions of Employment:

• Current Intermediate First Aid/CPR & WHIMIS
• Submission of a Satisfactory Vulnerable Sector Check
• Valid Alberta Class 5 Driver's licence

Who We Are:

Strathcona County is a specialized municipality located in the heart of Alberta. Our vision is to become Canada's most livable community, where our workplace culture and identity are supported by our people plan and values of integrity, respect, safety, collaboration, and accountability.

Why Join Strathcona County: (depending on position)

• Competitive salary and comprehensive benefits package, which includes:
  • Extended health and dental coverage
  • Health and wellness spending account
  • Life and disability insurance
  • Retirement and pension programs
  • Earned day off program
  • Employee and family assistance program
• Commitment to employee development, through internal and external training and development opportunities
• Well-being programs and a safety culture focused on physical and psychological health in the workplace

Equivalencies of education and experience may be considered.

This competition may be used to fill future vacancies for similar positions within the next 6 months.

Strathcona County is committed to an inclusive, respectful, and equitable workplace that represents the community we serve. We welcome applicants from all backgrounds who can contribute diverse perspectives and experiences.
We thank all applicants for their interest; however, only those selected for an interview will be contacted.