Assistant Property Manager

Force Inspection Services; West Kelowna; On-site; CAD 60,000 - 75,000; Full time

Benefits offered by this job

Health and Dental plan

Professional development

Annual performance bonus

Investment opportunities

Job summary

Mainline Living seeks an Assistant Property Manager in West Kelowna, BC, to support daily operations in a residential community. The role includes assisting with leasing activities, resident relations, and maintaining compliance with regulations.

Ideal candidates will have 3–5 years of property management experience and be customer-focused. The position offers a competitive salary up to $75,000 per year and comprehensive benefits, including a health plan and professional development.

Qualifications

• 3–5 years’ experience in residential property management or administration.
• Proven ability to support occupancy and resident satisfaction goals.
• Knowledge of BC Residential Tenancy Act and property operations.

Responsibilities

• Support Property Manager with daily operations and reporting.
• Maintain accurate resident records and documentation.
• Act as a primary point of contact for resident inquiries.

Skills

Residential property management

Customer service

Organizational skills

Yardi

Microsoft Office Suite

Education

Post-secondary education in business or real estate

Tools

SuiteSpot

Job description

Your Career at Mainline Living Starts Here

Show Map

• Location 3405 Old Okanagan Highway,West Kelowna, BC, V4T 1N3,Canada
• Base Pay $60,000.00 - $75,000.00 / Year

Description

Do you want to be part of a team that makes a difference by building amazing rental communities across Canada? A high-performing team that values learning and development while giving back to local communities? Consider joining our dynamic team at Mainline Living Property Management as an Assistant Property Manager!

The Assistant Property Manager plays a key support role in the day-to-day operations of a residential community. Working closely with the Property Manager, this position assists with leasing activities, resident relations, financial administration, and maintenance coordination to ensure smooth property operations and a positive resident experience. The Assistant Property Manager helps drive occupancy and retention, supports compliance with tenancy legislation, and contributes to a collaborative, high-performing on-site team that reflects Mainline Living’s people-first culture.

This position is based out of Skygreen apartment community in West Kelowna, BC.

Key Responsibilities

• Support the Property Manager with daily property operations, administration, and reporting.
• Maintain accurate resident records, leases, and documentation in compliance with company standards.
• Assist with rent collection, arrears follow-up, and lease renewals.
• Act as a primary point of contact for resident inquiries, concerns, and complaints, ensuring timely resolution.
• Coordinate communication between residents, contractors, vendors, and internal head office teams.
• Conduct property tours, respond to leasing inquiries, and support leasing efforts to achieve occupancy targets.
• Process rental applications, verify references, and prepare lease agreements.
• Coordinate maintenance requests, track open work orders, and follow up to ensure completion and resident satisfaction.
• Ensure show suites and common areas are well always maintained and presentable.
• Support resident engagement initiatives and community-building events.
• Build and maintain positive relationships with residents, service providers, and internal stakeholders.
• Ensure compliance with fire safety regulations, Occupational Health & Safety standards, and company policies.

Qualifications and Experience

• 3–5 years’ experience in residential property management, leasing, or administration.
• Post-secondary education in business, real estate, or a related field preferred.
• Proven ability to support occupancy, arrears, renewals, and resident satisfaction goals.
• Strong administrative and organizational skills with attention to detail.
• Basic understanding of budgeting, rent rolls, and financial reporting.
• Excellent customer service and communication skills.
• Experience supporting leasing activities and resident relations.
• Knowledge of BC Residential Tenancy Act and property operations.
• Proficiency in Yardi, SuiteSpot, or similar property management software.
• Skilled in Microsoft Office Suite (Word, Excel, Outlook).
• Team-oriented, adaptable, and able to manage multiple priorities.
• Valid driver’s license and reliable transportation.
• Willingness to occasionally work evenings or weekends as needed.

In return for your hard work and dedication, you will be rewarded with a very competitive salary (based on experience) and a full range of benefits, including:

• Investment opportunities in real estate projects
• Annual performance bonus program
• Ranked top 10% Health and Dental plan in Canada
• Professional development and ongoing training
• Opportunities to be involved in life changing charitable projects
• Long term employment

Mainline Living is the property management division of Traine Construction and Development, a Kelowna-based company with over 25 years of experience building and operating multi-family residential communities across Canada. Together, we create communities that residents are proud to call home and that our teams are proud to manage.

With communities spanning from Ontario to British Columbia, Mainline Living is committed to providing an exceptional resident experience through responsive service, well-maintained properties, and a strong sense of community.

By joining our team, you'll work alongside a friendly, collaborative group of people who take pride in what they do and are committed to creating great places to live. Whether you're supporting residents, maintaining our communities, or working behind the scenes, you'll have the opportunity to build a rewarding career while making a meaningful impact on the communities we manage.