Assistant Produce Manager

Farm Boy Inc.; Burlington; On-site; CAD 40,000 - 60,000; Full time

Job summary

A leading retail company is seeking a Department Supervisor to assist in achieving store goals. This role focuses on customer service excellence, team support, and operational management. Candidates should possess strong organizational and communication skills, along with supervisory experience. Flexibility for a varied schedule is required.

Qualifications

• Completion of a post-secondary program with business emphasis.
• Minimum 1-year supervisory experience or equivalent.
• Fluency in English and French is an asset.

Responsibilities

• Provide superior customer service.
• Support the training and development of team members.
• Manage floor operations and department cleanliness.

Skills

Organizational skills

Interpersonal skills

Analytical skills

Communication skills

Judgment

Decision-making

Adaptability

Education

Post-secondary program in business

Job description

Job Description

This position is responsible for assisting the Department Manager in the achievement of company, store and department goals as communicated by the Store Manager and Department Manager. The performance of the duties must ensure a quality service approach to all employees, customers and suppliers. All responsibilities must be performed in a manner consistent with the Farm Boy Way.

• This position could work out of the following locations: Oakwoods, Bronte **
  
  

Major Responsibilities

• Provide superior customer service and support Farm Boy’s vision of the best fresh shopping experience.
• Assist in the development of the team by supporting the training, coaching and recognition while maintaining a high level of confidentiality and trust.
• Effectively communicate and support the team with huddles, product knowledge, corporate policies and procedures and Health and Safety.
• Floor support and supervision, including serving customers, merchandising and rotation, breaks and general department cleanliness.
• Support office management (e.g. completing inventory and orders, invoices, scheduling, payroll).
• May be requested to undertake other related duties on a periodic basis.
  
  

Qualifications

• Typically requires completion of a post-secondary program with an emphasis in business, plus a minimum of 1 year of progressively responsible supervisory or management experience in a similar role or an equivalent combination of education and experience.
• Excellent organizational, interpersonal and analytical skills.
• Clear and effective communication style, both written and oral.
• Good judgment and decision-making abilities while communicating with customers and Farm Boy team members.
• Ability to learn manual and automated systems/tools.
• Skilled at working in a fast-paced environment while maintaining priorities and a high level of performance.
• Flexible schedule, including weekends, evenings and holidays.
• Fluency in English and French shall be considered an asset.
  
  

Work & Sensory Environment

• Providing service to several people or departments, working under many simultaneous deadlines
• Performing extensive and repetitive data entry
• Sitting for long periods of time at workstation
• Possible exposure to eye strain from computer terminals.
  
  

Additional Information

Accommodation is available upon request for applicants and employees with disabilities.