Assistant Operations Manager

Maersk Logistics & Services Canada Inc.; Pitt Meadows; On-site; CAD 65,000 - 72,000; Full time

Benefits offered by this job

Medical

Dental

Vision

RRSP + Company Match

Employee Assistance Program

Paid Time Off

Flexible Work Schedules

Job summary

Maersk Logistics & Services Canada is seeking a Fulfillment & Logistics Operations Manager to lead warehouse, inventory, and fulfillment activities across facilities in Canada. You will drive safe, efficient operations, coach teams, and align execution with service and cost goals.

Schedule is Monday to Friday, 2pm-11pm. The role emphasizes leadership, safety, and continuous improvement to optimize the distribution network and customer outcomes.

Qualifications

• Bachelor's degree or equivalent experience in logistics, supply chain, or operations management.
• Several years of progressive logistics/warehousing/fulfillment experience.
• Experience leading frontline or supervisory teams in a warehouse or distribution setting.
• Strong knowledge of safety, compliance, and warehouse best practices.

Responsibilities

• Lead warehouse, inventory, and fulfillment operations across multiple facilities.
• Develop and mentor teams through hiring, coaching, and performance management.
• Set priorities, allocate resources, and coordinate workflows to hit service and quality targets.
• Drive process improvements and implement best practices.
• Monitor performance metrics and take corrective actions to meet business goals.
• Foster safety, accountability, and continuous improvement across the operation.

Skills

People leadership

Coaching and mentoring

Performance management

Operational improvement

Cross-functional collaboration

Warehouse and fulfillment ops

Workforce planning

Safety and compliance

Data-driven decision making

Communication

Education

Bachelor's degree in Supply Chain, Logistics, Business, Operations Management, or related field

Tools

WMS proficiency

Operational reporting tools

Job description

As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us! If you are seeking to be a part of a family, this is the place for you! Maersk Logistics & Services Canada, Inc. handles end-to-end warehousing and distribution logistics needs utilizing our strategic network of storage facilities. Our facilities are capable of receiving, storing, processing and dispatching cargo, so we can build flexibility and resilience into the supply chain process. Our integrated solutions allow us to be prepared for supply chain risks, so we can plan distribution to better achieve lead time and goals despite unexpected conditions. Our extensive experience, connections, and deep expertise across different sectors, industries, and transportation modes, means we can be counted on for process excellence that will save time and money.

Position Summary

The Fulfillment & Logistics Operations Manager is responsible for leading warehouse, inventory, and fulfillment operations across facilities such as CFS, CY, inland depots, bonded warehouses, and other managed locations. This role combines operational leadership with people management, ensuring safe, efficient, and compliant execution of daily activities while driving productivity, service excellence, and business objectives. The position oversees workforce planning, resource allocation, team development, and continuous improvement initiatives to optimize operational performance and customer outcomes.

Schedule - Monday to Friday - 2pm-11pm

Key Responsibilities

• Lead warehouse, inventory, and fulfillment operations to ensure safe, efficient, and compliant execution of daily activities.
• Manage and develop teams through hiring, coaching, mentoring, performance management, and employee engagement.
• Establish operational priorities, allocate resources, and coordinate workflows to meet service, productivity, and quality targets.
• Drive operational excellence through process improvement initiatives, policy implementation, and best practice adoption.
• Monitor performance metrics and operational results, taking corrective actions to achieve business objectives.
• Resolve operational challenges by applying sound judgment, evaluating alternatives, and implementing effective solutions.
• Support business plans and strategic objectives while fostering a culture of safety, accountability, and continuous improvement.

Qualifications

• Bachelor's degree in Supply Chain, Logistics, Business, Operations Management, or related field; equivalent industry experience may be considered.
• Several years of progressive experience in logistics, warehousing, fulfillment, or supply chain operations.
• Previous experience leading frontline or supervisory teams in a warehouse or distribution environment.
• Demonstrated experience managing operational performance, workforce planning, and resource allocation.
• Strong understanding of warehouse safety, compliance, and operational best practices.

Skills

• People leadership, coaching, and talent development
• Warehouse, inventory, and fulfillment operations expertise
• Workforce planning and resource management
• Performance management and productivity improvement
• Operational problem-solving and decision-making
• Continuous improvement and process optimization
• Effective communication and cross-functional collaboration
• Customer-focused mindset with strong business acumen
• Ability to prioritize and execute in a fast-paced environment
• Proficiency with warehouse management systems (WMS) and operational reporting tools

Company Benefits

• Medical
• Dental
• Vision
• RRSP + Company Match
• Employee Assistance Program
• Paid Time Off
• Flexible Work Schedules (when possible)
• And more!

Pay Range: $65,000k - $72,000k

Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.

We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process.

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A.P. Moller - Maersk is an integrated container logistics company working to connect and simplify its customer's supply chains. As the global leader in shipping services, the company operates in 130 countries and employs roughly 100,000 people. With simple end-to-end offering of products and digital services, seamless customer engagement and a superior end-to-end delivery network, Maersk enables its customers to trade and grow by transporting goods anywhere - all over the world. For more information click here. All the way.