Assistant, Night Operations - Residence, North Campus - FT Support

Humber College; Toronto; On-site; CAD 60,000 - 80,000; Full time

Job summary

Join a vibrant community at one of Canada's leading polytechnic institutions as a Night Operations Assistant. This role is crucial in ensuring a safe and welcoming environment for residents and guests. You will engage with various departments to address facility concerns, enforce policies, and maintain security. If you have a passion for hospitality and community service, this is an exciting opportunity to contribute to a dynamic team dedicated to enhancing student experiences. Embrace this chance to grow in a supportive and inclusive environment while helping shape the future of education.

Benefits

Access to tools and technology

Diverse and supportive team

Career development opportunities

Qualifications

• Minimum of one year experience in building maintenance or hospitality.
• Strong communication skills and ability to work in a team.

Responsibilities

• Address facility concerns like lock issues and leaks.
• Respond to policy violations and document incidents.
• Provide front desk coverage and monitor security.

Skills

Building Maintenance

Security

Hospitality

Customer Service

Education

Two-year diploma in Hospitality

First Aid & CPR certification

Job description

Find Your Spot at Humber

At Humber, we are a vibrant, diverse community of professionals dedicated to providing an exceptional learning experience for our students. Through our strategic vision and exciting new brand, Builders of Brilliance, we are co-constructing a new model of polytechnic education for Ontario, Canada, and the world. We are committed to ensuring Humber offers the right programs, with the most effective teaching and learning approaches, to prepare exceptional leaders for our industries and communities.

To achieve our vision, we take finding and developing the right talent very seriously. We offer a collegial, collaborative, inclusive environment in which each individual is supported to grow and bring their best each day.

If you are excited by the prospect of contributing to our vision for learning, and if you would like to be part of building a new model of polytechnic education, of ‘building brilliance’, in one of Canada’s preeminent higher education institutions, then here is your opportunity to join our dynamic team.

Job Details

1. Position Title: Assistant, Night Operations
2. Status: Full Time Support
3. Hours: 35 hours per week - (9:00 PM-5:00 AM, Tuesday - Saturday)
4. Faculty/Department: Campus Services
5. Campus/Location: North Campus (with occasional work at the Lakeshore Campus based on operational needs)
6. Salary: FT Support Payband: C
7. Salary Range: $24.96 - $29.02
8. Starting Salary: $24.96

Progression through the payband is in accordance with the increments outlined in the Full-Time Support Staff Collective Agreement based on actual service in the payband.

About Residence at Humber

Residence is dedicated to enriching life at Humber by delivering inclusive, innovative, and industry-leading services. Guided by a commitment to a student-centered experience, we strive to create an environment where every interaction enhances our community.

With just over 1,750 bed spaces across two campuses and five buildings, our self-operated residence provides a supportive home-away-from-home for students throughout the academic year and summer. We operate 24/7, nearly 365 days a year, ensuring students have access to safe, affordable housing and the support they need to thrive. The December midyear break offers a unique opportunity for our team to take a brief pause, recharging before welcoming students and staff back for the remainder of the academic year.

Within Residence Services, our dedicated team oversees key portfolios: Residence Admissions, Residence Operations, Front Desk & Summer Operations, and Residence Life. Together, we deliver exceptional service and foster a connected, inclusive, and thriving living environment.

About The Assistant, Night Operations Role

Reporting to the Manager, Residence Operations, the Night Operations Assistant supports the overnight operations of the Residence. The role involves working with Front Desk, Housekeeping, Residence Life, and Public Safety to ensure residents and conference guests feel welcome and safe. Responsibilities include attending to facility concerns after hours, such as urgent cleaning, minor repairs, and conference room setup. The incumbent will promote building security, enforce policies, resolve minor maintenance issues, and foster positive relationships with staff and departments.

At the Front Desk, the Assistant maintains up-to-date student and guest information, acts as the main information resource, and directs calls, visitors, and contractors appropriately.

Responsibilities include, but are not limited to:

• Attending to Facility Concerns: Address lock issues, leaks, burnt-out bulbs, elevator breakdowns, vandalism, damages, conduct inspections, and perform minor repairs.
• Responding to Residence Policy Violations: Address noise, alcohol, unauthorized guests, and smoking issues, and document incidents.
• Providing Front Desk Coverage: Support staff breaks, assist during busy periods, and support Residence Assistants.
• Conducting Walks of Residence Areas: Monitor student behavior, building condition, and security, and respond to urgent situations.

Hours Per Week

35

Position Type

Full-Time Support

Payband

C

Salary Range

$24.96 - $29.02

Work Locations

North Campus

Job Family

Campus Services

Deadline to Apply

May 11, 2025

Job Posting Date

April 30, 2025

Department

Residence

About You

You are passionate about working at Ontario's largest Polytechnic; you thrive on improving productivity and quality that contribute to team success! If this sounds like you, keep reading:

• Education: Two-year diploma in Hospitality, Law and Security, Social Work, or equivalent. First Aid & CPR certification.
• Experience/Skills: Minimum of one year experience in building maintenance, security, hospitality, or residential environment.

If this sounds like you, we'd love to hear from you! At Humber Polytechnic, we celebrate diversity. Experience, skills, and a progressive mindset are valued. Consider applying and tell us why you're a great fit. Find your Spot at Humber!

What’s in it for you?

• Be part of building Humber's future.
• Join a diverse, supportive team.
• Access to tools and technology to succeed.
• Amazing perks!

We thank you for your interest. Only selected applicants will be contacted. Internal applicants will be considered per Collective Agreements.

Equity, Diversity, and Inclusion

Humber is committed to reflecting the diversity of our students and city. We actively seek Indigenous Peoples and individuals from equity-deserving groups. We support employment equity and encourage applications from racialized workers, women, Indigenous workers, LGBTQ2S+ workers, and workers with disabilities. Applicants are encouraged to self-identify voluntarily. We also support Francophone and young workers.

Accommodation

Humber is committed to accommodating applicants with disabilities during the hiring process, in accordance with AODA. Our Talent Acquisition team will assist with accommodations at any stage. This document is available in alternate formats upon request.

Anti-Discrimination Statement

All forms of discrimination and harassment are prohibited at Humber. For concerns, contact the Office of Human Rights and Harassment at [e-mail].