Assistant Manager, Warehouse

APOTEX; Toronto; On-site; CAD 72,000 - 101,000; Full time

Benefits offered by this job

Bonus programs

Comprehensive benefits

Pension plan

Learning & development

Job summary

Apotex, a major Canadian pharmaceutical company headquartered in Toronto, is seeking a Warehouse Supervisor to lead outbound and fulfillment operations. You will optimize labor, ensure OTIF delivery, and manage packing, shipping, and freight-cost strategies.

The role requires 3–5 years in warehousing with 1–3 years in a lead position, strong knowledge of outbound logistics, ASN/EDI, and SAP. A forklift cert is preferred. Competitive salary and benefits offered.

Qualifications

• High school diploma required; post-secondary in Supply Chain/Logistics asset.
• Forklift certification required or ability to obtain.
• Knowledge of outbound logistics, BOL accuracy, and freight cost-mitigation strategies.
• Experience with ASN/EDI and customer portals is highly valued.

Responsibilities

• Dynamically re-allocate labor across Picking, Packing, and Shipping to hit throughput targets.
• Oversee ASN/EDI transmissions and ensure outbound docs (BOLs/Manifests) are accurate.
• Manage flow from bulk storage to pick faces, minimizing downtime due to stockouts.
• Direct final-stage auditing; coach on packing, cartonization, and pallet-wrapping for safe transit.
• Analyze daily order waves to build predictive labor models; re-assign staff to prevent bottlenecks.
• Evaluate cartonization to reduce dim weight and shipping costs.
• Coordinate inbound receiving when needed; perform adhoc duties to keep warehouse running.
• Lead continuous improvement projects with Lean/5S; train high-potential associates.

Skills

Order wave analysis

Labor reallocation

Outbound logistics

BOL accuracy

EDI/ASN

Cartonization

KPIs coaching

SAP knowledge

Education

High school diploma; post-secondary in Supply Chain/Logistics asset

Forklift certification

Tools

SAP

Job description

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Apotex is a Canadian-based global health company. We improve everyday access to affordable, innovative medicines and health products for millions of people worldwide, with a broad portfolio of generic, biosimilar, innovative branded pharmaceuticals and consumer health products. Headquartered in Toronto, with regional offices globally, including in the United States, Mexico and India, we are the largest Canadian-based pharmaceutical company and a health partner of choice for the Americas for pharmaceutical licensing and product acquisitions.

This position will be supporting CanPrev, a subsidiary of Apotex. It is dedicated to developing and distributing safe, effective, and evidence-based premium natural supplements. Headquartered in the Greater Toronto Area, we offer a comprehensive portfolio of professional-grade health products designed to support proactive health and wellness. As an established leader in the natural health industry, we are committed to rigorous quality, innovation, and empowering individuals on their health journeys.

The warehouse Supervisor (Outbound & Fulfillment) leads the high-velocity execution of customer orders, ensuring that $100M+ in annual demand is picked, packed, and shipped with zero defects. This role manages the "Velocity" of the warehouse, balancing labor across picking zones and shipping docks to meet strict carrier cut-off times and maintain 100% "On Time and In Full" (OTIF) delivery.

Job Responsibilities

• Dynamically re-allocates labor across Picking, Packing, and Shipping stations to hit hourly throughput targets and meet critical carrier departure windows.
• Oversees the execution of ASN/EDI transmissions and customer portal compliance; ensures all outbound documentation (BOLs/Manifests) is legally and operationally perfect.
• Manages the constant flow of goods from bulk storage to active pick faces, ensuring zero downtime for the fulfillment team due to "out-of-stock" locations.
• Directs the final-stage auditing process to mitigate shipping errors; coaches the team on advanced packing, cartonization, and pallet-wrapping techniques for transit safety.
• Analyzes daily order waves to build predictive labor models; proactively re-assigns "Fulfillment Specialists" between picking and packing to eliminate bottlenecks and meet daily carrier cut-offs and flow.
• Evaluates packing material consumption and cartonization logic; recommends changes to dunnage or box sizing to reduce "dim weight" shipping costs and improve product protection during transit.
• Co-ordinate inbound product receiving when needed
• Other adhoc duties to maintain the warehouse smooth process

Leadership Duties

• Leads "Continuous Improvement" projects using Lean or 5S methodologies to reduce waste in the workflow and improve the ergonomic safety of the workstations.
• Identifies "high-potential" Associates and Lead Hands; creates "Cross-Training Matrixes" to ensure 100% operational redundancy across all warehouse functions.
• Executes performance check-ins, attendance management, and technical coaching; transforms a team of 30+ into a high-accountability workforce.
• Serves as the primary authority for OH&S compliance on the shift; leads daily safety huddles and ensures a "zero-incident" culture through proactive hazard identification.

Job Requirements

Education

• Minimum high school diploma required; post-secondary in Supply Chain/Logistics an asset.
• Valid forklift certification (or ability to obtain).

Knowledge, Skills, and Abilities

• Expert ability to analyze "order waves" and dynamically re-allocate labor to meet strict carrier cut-off times and daily SLAs.
• Deep knowledge of Outbound Logistics (LTL, Courier, 3PL), Bill of Lading (BOL) accuracy, and freight cost-mitigation strategies (cube utilization).
• Advanced proficiency in ASN (Advanced Shipping Notice) execution, EDI protocols, and navigating complex external Customer Portals.
• Skilled in auditing high-velocity packing lines and implementing "damage-free" cartonization and pallet-stabilization standards.
• Ability to translate real-time KPIs - Both metric driven and anecdotal (Pick Rates, Orders per Hour, Dock-to-Stock time) into actionable coaching for a high-output team.
• Knowledge of SAP is preferred

Experience

• 3–5 years in warehousing with 1–3 years in a lead or supervisory role.

At Apotex, we are committed to fostering a welcoming and accessible work environment, where everyone feels valued, respected, and supported to succeed.

We offer accommodation for applicants with disabilities as part of the recruitment process. If you are contacted to arrange for an interview or testing, please advise us if you require accommodation.

The hiring range for this position is $72,284.85 to $101,198.79 CAD per year. The final agreed-upon salary may vary based on factors such as job-related knowledge, skills and experience.

We are looking for top talent. If your qualifications differ from those listed above, the scope of work and final agreed-upon salary may be adjusted to reflect your individual qualifications.

The Apotex Total Rewards package goes beyond base salary. Apotex offers bonus programs based on your position in the organization, you can excel based on our pay-for-performance philosophy. With comprehensive benefits, a pension plan to help you save for retirement and learning and development opportunities, we provide a comprehensive package for your personal and professional development.

Apotex will use artificial intelligence to screen, select and/or assess your application for this job.

This job posting is for a role that is currently available and vacant at Apotex.