Assistant Manager, Warehouse

Nippon Express Canada Ltd.; Richmond; On-site; CAD 65,000 - 90,000; Full time

Job summary

Nippon Express Canada Ltd. invites applications for an Assistant Manager, Warehouse at the YVR branch. The role supports the Sr.

Manager by overseeing shipping, receiving, inventory accuracy and records, and by guiding daily work through planning and training of staff. Qualifications include 2–3 years in warehouse or supply chain, WHMIS, GDP/TDG assets, forklift certification, strong communication, leadership and problem solving; the incumbent will ensure safety, regulatory compliance, and

Qualifications

• Minimum 2–3 years of direct work experience in a warehouse or supply chain position.
• Direct knowledge of warehouse operations, warehouse management and transportation management.
• WHMIS knowledge and other safety systems.
• Proficiency with Microsoft Office (Excel, Word, PowerPoint).
• Strong knowledge of warehouse documentation.
• Excellent written and verbal communication skills.
• Strong quantitative and critical thinking skills.
• Team leadership and teambuilding abilities.

Responsibilities

• Assist with planning and coordinating revenue, sales, and Warehouse/Distribution operations.
• Ensure daily operations run smoothly and comply with company policies and procedures.
• Direct Warehouse/Distribution staff to ensure orders are shipped on time and per delivery schedules.
• Maintain accurate inventory levels and records in accordance with SOPs.
• Supervise warehouse employees and assist with performance evaluations.

Skills

Warehouse operations

Transportation management

Team leadership

Project management

Communication skills

Safety training

Forklift operation

Inventory control

Problem solving

Education

Post-secondary education

Forklift certification

WHMIS training

TDG certification

GDP training

Tools

Microsoft Office

Job description

Job Posting Title

Assistant Manager, Warehouse - YVR branch

Company Overview

Nippon Express Company, Ltd. (“NX”) was founded in 1872 in Japan and is headquartered in Tokyo. NX employs approximately 72,000 employees at 733 locations, in 47 countries and 314 cities around the world. As a leader in the freight forwarding industry, the Company's successes and ingenuity are complemented by its global presence, and ultimately result in Nippon Express being one of the largest transportation providers in the world. Solutions, not numbers, are responsible for our success. Our commitment to develop successful solutions, which put information technologies and our vast network of resources to work for you, is what has enabled Nippon Express to lead the world in innovative logistics design.

Job Summary

The Assistant Manager is a key member of the department who is responsible for assisting the Sr. Manager, Warehouse in the business unit’s success in contributing to the achievement of company goals, objectives. The Assistant Manager is responsible for overseeing a wide variety of activities including shipping/receiving and storing products and maintaining inventory and associated records. Work force management responsibilities include training, planning and assigning daily work.

Responsibilities

• Assist with planning and coordinating revenue, sales, and Warehouse/Distribution operations.
• Ensure daily operations run smoothly and comply with all company policies and procedures.
• Ensure vendors and suppliers are paid accurately and continue to meet company requirements.
• Supervise the receipt, handling, distribution, and storage of all freight, products, and supplies entering and leaving the warehouse.
• Direct Warehouse/Distribution staff to ensure production orders are shipped to customers on time and according to delivery schedules.
• Communicate directly with clients regarding their needs and concerns, maintaining respectful and professional communication among management, staff, and customers.
• Assist with maintaining accurate inventory levels and ensuring all transactions and records are properly documented in accordance with company SOPs.
• Assist with developing and enforcing corporate policies related to security, safety, housekeeping, and pest control.
• Follow safe warehouse practices, identify potential hazards, report workplace injuries or accidents, and recommend improvements as needed.
• Ensure warehouse employees handling pharmaceutical, temperature-monitored, and temperature-controlled products are properly trained and follow applicable SOPs and COPs.
• Ensure all records and reports related to pharmaceutical, temperature-monitored, and temperature-controlled products are current and compliant with written SOPs, including retrieving reports and data from vendor systems and portals.
• Participate in the recruitment and selection of qualified team members.
• Supervise warehouse employees by delegating tasks, providing training and coaching, supporting workforce planning, and assisting with performance evaluations.
• Ensure employee paperwork and payroll-related matters are completed accurately and within required deadlines.
• Assist the Manager with compiling, validating, and presenting reports.
• Maintain a clean, organized, orderly, and efficient warehouse environment.

Qualifications

• Minimum 2-3 years of direct work experience in a warehouse or supply chain position
• Direct working knowledge of operations, warehouse management, and transportation management
• Direct knowledge of WHMIS and other safety systems
• Basic knowledge of Microsoft Office products, including Excel, Word, and PowerPoint
• Strong knowledge of warehouse documentation
• Excellent written and verbal communication skills
• Strong quantitative and critical thinking skills
• Team leadership and teambuilding abilities
• Ability to remain calm in stressful situations, work under pressure and meet deadlines
• Solid project management skills are essential
• Ability to physically handle items of variable weight
• Ability to safely operate a forklift and/or other material-handling equipment.

Education/Certifications

• Post-secondary education.
• Valid forklift certification.
• WHMIS training.
• TDG certification is an asset.
• GDP training.