Assistant Manager - Truro, NS (1-year contract)

Scotiabank; Truro; On-site; CAD 75,000 - 110,000; Full time

Job summary

Scotiabank in Canada seeks an Assistant Manager to lead Retail Sales and Customer Service teams at a local branch.

You will coach staff, drive a client-focused culture, strengthen relationships and deliver financial advice.

This role requires people leadership and a path to grow Scotiabank's customer base within the branch network.

Qualifications

• Experience as a people manager and the ability to engage your team.
• Experience in personal banking.
• Demonstrated sales management experience and the ability to market Scotiabank.
• The ability to build strong relationships focused on providing a great client experience and growing relationships with existing Bank customers.
• A license to sell mutual funds.
• Successfully completed the CIFP Diploma in Financial Planning (or Bank recognized equivalent)
• Satisfied the educational requirements to act as Alternate Branch Compliance Officer

Responsibilities

• Lead and oversee Retail Sales and Customer Service teams at the branch.
• Drive a customer-focused culture to deepen client relationships.
• Coach staff to success, for the Branch/Bank and individual team members.
• Be highly engaged with staff, customers and partners.
• Provide financial advice/customer service to strengthen relationships and grow the customer base.

Skills

People management

Personal banking

Sales management

Relationship building

Mutual funds license

Education

CIFP Diploma in Financial Planning

Job description

About the role

As the Assistant Manager, you will lead and oversee the overall success of the Retail Sales and Customer Service teams in a Canadian Bank branch. You will work to ensure business strategies, initiatives and specific individual goals are executed/delivered in support of the team’s business strategies and objectives.

Is this role right for you? In this role, you will:

• Be passionate about leading and driving a customer focused culture throughout your team to deepen client relationships
• Assist with building and strengthening existing and new customer relationships by providing financial advice/customer service
• Coach your team to success, both on an individual basis as well as for the Branch/Bank
• Be highly engaged when dealing with your staff, customers and partners

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you have:

• Experience as a people manager and the ability to engage your team
• Experience in personal banking
• Demonstrated sales management experience and the ability to market Scotiabank
• The ability to build strong relationships focused on providing a great client experience and growing relationships with existing Bank customers
• A license to sell mutual funds
• Successfully completed the CIFP Diploma in Financial Planning (or Bank recognized equivalent)
• Satisfied the educational requirements to act as Alternate Branch Compliance Officer

What’s in it for you?

• You are in a key leadership role that is recognized by the Bank with a comprehensive compensation plan.
• Ability to make a lasting impact on both the branch staff and the customers.
• An inclusive culture where we value and recognize our employees’ contributions.

Location(s): Canada : Nova Scotia : Truro

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know.