Assistant Manager, Subway

Compass Group Canada; Laval (administrative region); On-site; CAD 50,000 - 70,000; Full time

Benefits offered by this job

Health Benefits

Great Place to Work award

Learning and career opportunities

Health & Safety commitment

Diversity & Inclusion programs

Job summary

Compass Group Canada is seeking an Assistant Manager to oversee residential dining operations in Laval, QC. You will develop staff schedules, train and lead a team, and manage catering orders with weekly invoicing.

You’ll handle administrative duties and ensure strong client relationships while enforcing QA and health & safety standards. Applicants should have solid supervisory experience, excellent problem-solving, and a passion for customer service, with strong French communication and MS

Qualifications

• Solid supervisory experience.
• Excellent judgment for problem-solving and strong arithmetic skills.
• Passion for customer service excellence.
• Detail-oriented and thrives in a fast-paced environment.
• Solid team player with emphasis on customer-service.
• Strong supervisory skills and ability to motivate, lead and coach staff.
• Superior client relationship skills.
• Excellent communication skills in French (written and verbal).
• Strong proficiency in MS Office (Word, Excel, Outlook).

Responsibilities

• Help the Manager oversee the residential dining operations.
• Develop and monitor a meal and break schedule for staff without affecting service.
• Train, develop and lead a team of associates delivering great customer service.
• Monitor and organize catering orders with weekly invoicing.
• Perform administrative duties: cash readings, inventory, banking, ordering and Be a Star program administration.
• Be accountable for client and customer relationship building.
• Ensure strict compliance with Compass QA and Health and Safety Programs.

Skills

Supervisory experience

Problem solving

Customer service

Attention to detail

Team player

Leadership & coaching

Client relationships

French communication

MS Office

Tools

MS Office

Job description

Now, If You Were To Come On Board As One Of Our Assistant Managers, We’d Ask You To Do The Following For Us

• Help the Manager oversee the residential dining operations.
• Develop and monitor a meal and break schedule for the staff that does not interfere with customer service.
• Train, develop and lead a team of associates capable of providing great customer service.
• Monitor and organize catering orders with weekly invoicing.
• Perform administrative duties, including: cash register readings, orbit, inventory, banking, ordering and the administration of the “Be a Star Program.”
• Be accountable for client and customer relationship building.
• Ensure strict compliance of Compass Quality Assurance and Health and Safety Programs.

Think you have what it takes to be our Assistant Manager? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role.

• Solid supervisory experience.
• Mental ability to provide excellent judgment for problem-solving and strong arithmetic skills.
• A passion for Customer Service excellence.
• Detail-oriented and thrive in a fast-paced environment.
• Solid team player with an emphasis on customer-service.
• Strong supervisory skills and the proven ability to motivate, lead and coach staff.
• Superior client relationship skills.
• Excellent communication skills (written and verbal) in French
• Strong proficiency in computer skills, MS Office (Word, Excel, Outlook etc.)

What’s in it for you?

• Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
• The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
• Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
• Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
• A Focus on Mental Health and Wellness. Our Mental Health and Well-Being initiative was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/6 support, resources, and information.
• We are as diverse as our guests. We believe diverse and inclusive environments support innovation and collaboration, and benefit our associates, clients, and customers. We are committed to Listen, Learn, and Act and our Diversity Inclusion Action Councils (DIAC) are associate led groups that seek to foster inclusion through cultural awareness, engagement and appreciation of diversity. We are Stronger, Together!

Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.
For accommodation requests during the hiring process, please contact [e-mail] for further information.