Assistant Manager - Store

TravelCenters of America; Ontario; On-site; CAD 60,000 - 80,000; Full time

Job summary

Join a leading company in the travel center industry as an Assistant Manager. You will support the General Manager in operations, lead a team, and ensure profitability while maintaining a focus on customer service. This role offers the opportunity for growth and development in a fast-paced environment.

Benefits

Competitive wages and bonuses

Medical, dental, vision, and life insurance

401(k) with company match

Paid vacations and holidays

Discounts on technology, travel, food, and fuel

Growth and advancement opportunities

Relocation assistance (not required)

Qualifications

• Supervisory experience in convenience stores, truck service, or travel centers preferred.
• Flexible hours including nights, weekends, and holidays.
• Ability to motivate and develop team members.

Responsibilities

• Lead and motivate your team to meet performance standards.
• Recruit, hire, train, and retain high-quality staff.
• Achieve financial goals through effective management.

Skills

Leadership

Motivating team members

Communication

Education

High School Diploma or GED

Tools

Microsoft Office

POS systems

Job description

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There’s never been a better time to join TravelCenters of America! For over 50 years, millions of professional truck drivers and motorists have relied on our travel centers for fuel, food, truck maintenance, and essential services.

Driven by a passionate team, TA focuses on expanding its network, implementing cutting-edge technology, and pursuing innovative energy and sustainability initiatives.

From our locations nationwide to our headquarters in Westlake, Ohio, every team member is a stakeholder in TA’s success. We offer numerous career opportunities for those eager to share ideas, grow, and shape the company's future.

Job Summary

TravelCenters of America provides a convenient, one-stop shopping experience, offering a wide selection of products, Grab ‘N Go foods, groceries, snacks, electronics, maintenance supplies, clothing, and gifts. The Store Assistant General Manager supports the General Manager in operations and marketing of the Travel Store / Convenience Store. Responsibilities include staffing, training, supervision, and enhancing profitability. The role ensures travelers leave better than they arrived!

Key Responsibilities

• Lead and motivate your team to meet performance standards and improve the Fuel department (customer service, product knowledge, atmosphere).
• Create a trusting environment for feedback; coach and manage staff performance.
• Recruit, hire, train, and retain high-quality staff; foster a respectful, recognized culture.
• Achieve financial goals through effective management of people, products, services, and facilities, focusing on revenue and profit.
• Follow safety standards and operational guidelines, including vendor relations.
• Perform duties of hourly associates as needed.

Desired Qualifications

• Leadership by example.
• Ability to motivate, train, and develop team members.
• High School Diploma or GED.
• Supervisory experience in convenience stores, truck service, or travel centers preferred.
• Good verbal and written communication skills.
• Flexible hours including nights, weekends, and holidays.
• Proficiency in Microsoft Office and POS systems.

Benefits

• Competitive wages and bonuses.
• Medical, dental, vision, and life insurance.
• 401(k) with company match.
• Paid vacations and holidays.
• Discounts on technology, travel, food, and fuel.
• Growth and advancement opportunities.
• Relocation assistance (not required).

For more info, visit our benefits page.

Pay Range

$18.50 - $19.50 per hour

The pay depends on responsibilities, experience, and skills. Not all roles list a pay range.

TravelCenters of America values individualism and is an equal opportunity employer. We welcome applicants from all backgrounds and abilities. For accommodations during recruitment, contact us via email.

Physical Demands & Environment

Regular talking and hearing; occasional standing, walking, lifting up to 50 lbs, exposure to outdoor elements, fumes, noise, and dirt. Reasonable accommodations are available.

Disclaimer

This description may not include all duties. TA reserves the right to revise it at any time. Employment is at-will.