Assistant Manager, Sheppard Ave E

canadiantirecorporation; Toronto; On-site; CAD 38,000 - 55,000; Full time

Job summary

PartSource in Toronto, part of Canadian Tire, seeks a retail leader to coach store teams, drive sales, and uphold automotive expertise in a fast-paced environment.

You will mentor staff, implement pricing and merchandising standards, and ensure exceptional customer service while aligning with corporate policies.

Qualifications

• 4+ years in retail with 12–24 months in a leadership role.
• Basic computer skills.
• Interest in automotive and automobile knowledge.
• Familiarity with automotive parts aftermarket industry.
• Experience with point of sale systems.
• Driver's license is an asset.
• Automotive training or certification is an asset.

Responsibilities

• Motivate team and drive performance through recognition programs, store contests, and customer compliments.
• Mentor teams and influence growth while modeling leadership behavior.
• Communicate clearly during huddles, meetings, and coaching sessions to keep the team informed.

Skills

Retail leadership

Computer skills

Automotive passion

Automotive aftermarket

POS knowledge

Driver's license

Automotive training

Job description

What you'll do

Leadership

• Continually motivates team and performance through recognition programs, store contests, customer compliments, etc
• Provide mentorship to teams and influence continuous growth, exemplifying our leadership brand
• Communicate in a clear and concise manner to team, leading effective huddles / meetings / coaching sessions, keeping team well informed of pertinent information

Operations

• Demonstrate and follow up on execution of PartSource visual compliance standards, store maintenance and pricing standards
• Responsibility to deliver annual corporate shrink targets through team education, enforcement of LP and audit standards and rigid inventory control
• Ensure processes and systems are followed for the execution of tech shop service programs, including maintenance and compliance standards
• Create and / or monitors the creation of efficient store weekly scheduling for both sales and support functions
• Provides support as required for overall Store and equipment maintenance and compliance for PS fleet, using FOS fleet management maintenance system, driver compliance, and appropriate certifications for all roles
• Executes and or delegates delivery of planograms, and merchandising directives
• Ensures accurate execution and completes daily review of shipping /receiving/ returns processing and documentation according to company policies
• Provides support as required for overall Store and equipment maintenance and compliance for PS fleet, using FOS fleet management maintenance system, driver compliance, and appropriate certifications for all roles

Customer Service

• An ambassador and leader of the customer experience you look to develop relationships with customers and provide mentorship and coaching to your team to ensure the same
• Supports the commercial sales team by providing customer service support
• Ensures and leads execution of the customer experience, and provides resolution for all customer concerns

Training

• Coach and develop store and management team, through setting expectations, communication, coaching, feedback and ongoing support
• Create development plans and conduct annual appraisals for management team; to improve any performance gaps
• Complete and hold team accountable to complete required training within timeframes

• Able to work retail hours including scheduled evenings, weekends and holidays

Who you are

• Business Savvy - you have a customer focused mindset and can plan, execute, and drive sales
• Leaders - you lead by example and have a passion for coaching, developing, and inspiring your team
• Culture and brand ambassadors - you love the work and take pride in our brand

What you bring

• Minimum of 4 years of experience in a retail environment with 12- 24 months in a leadership role
• Fundamental computer skills an asset
• Passion for automotive or automotive enthusiasts
• Strong knowledge of automotive parts aftermarket industry
• A good base of knowledge of automotive operating systems including point of sale
• Assets: Possession of a valid driver's license is an asset
• Automotive Training or Certification is an asset

Benefits

• Comprehensive benefits and retirement programs
• Performance incentives
• Other perks to support your well-being
• Career growth opportunities and product discounts

Our typical hiring range is between $38,200 and $55,000. Salary decisions are also dependent on other factors such as your experience, job-related knowledge, skills and competencies, store size and market location, industry benchmarks, internal equity and other role-specific requirements.

About Us

At PartSource, we take pride in our staff being true auto parts professionals and car care enthusiasts who share their customers' passion for vehicle maintenance. It's this experience that distinguishes Canadian Tire and its family of companies from the competition. Join us, where there's a place for you here.

Our Commitment to Diversity, Inclusion and Belonging

We are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification. We are united in ou