assistant manager - retail

Korna Natural Pet Supplies Kitsilano Ltd.; Vancouver; On-site; CAD 30,000 - 60,000; Full time

Job summary

Join a vibrant retail environment where you can lead a passionate team dedicated to providing quality pet supplies. In this role, you will oversee daily operations, manage staff, and ensure customer satisfaction in a fast-paced setting. The ideal candidate will possess strong analytical and interpersonal skills, with a focus on teamwork and client engagement. This position offers a unique opportunity to make a significant impact in the pet retail industry, providing essential products and services to pet owners. If you're energetic, goal-oriented, and ready to take on a leadership role, this is the perfect opportunity for you.

Qualifications

• Minimum 1 year experience in a retail or customer service environment.
• Strong analytical, time management, and interpersonal skills required.

Responsibilities

• Direct and control daily operations of the pet shop.
• Manage staff, assign duties, and resolve customer issues.

Skills

Analytical skills

Creativity

Time management

Client focus

Interpersonal skills

Flexibility

Reliability

Ability to multitask

Education

College diploma or certificate (1-2 years)

Tools

Point of sale system

Word processing software

Database software

Inventory control software

Electronic mail

Spreadsheet

Job description

Minimum Requirements

• Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
• Experience: 1 year to less than 2 years

Work Setting

• Urban area
• Pet shop
• Retail business
• On-site customer service
• Relocation costs not covered by employer

Tasks

• Direct and control daily operations
• Manage staff and assign duties
• Plan budgets and monitor revenues and expenses
• Resolve issues that may arise, including customer requests, complaints, and supply shortages

Supervision

• 16-20 people
• Staff in various areas of responsibility

Type of Product

• Food and food products
• Animal food

Computer and Technology Knowledge

• Point of sale system
• Word processing software
• Database software
• Inventory control software
• Electronic mail
• Spreadsheet

Transportation / Travel Information

• Own transportation
• Willing to travel
• Public transportation is available

Work Conditions and Physical Capabilities

• Fast-paced environment
• Work under pressure
• Handling heavy loads
• Combination of sitting, standing, walking
• Standing for extended periods

Personal Suitability

• Analytical
• Creativity
• Energetic
• Goal-oriented
• Hardworking
• Integrity
• Time management
• Client focus
• Efficient interpersonal skills
• Flexibility
• Judgement
• Organized
• Team player
• Ability to multitask
• Reliability

Support for Persons with Disabilities

• Provides physical accessibility accommodations (for example: ramps, elevators, etc.)