Assistant manager - retail

EB Games Canada; Mascouche; On-site; CAD 24,000 - 30,000; Full time

Job summary

EB Games Canada in Mascouche, QC is hiring an Assistant Manager for retail to lead day-to-day store operations and staff. You will supervise employees, assign duties, and help determine stock and services offered to customers, ensuring smooth store performance.

The ideal candidate has 2 years to less than 3 years of experience, a secondary school graduation certificate, and a proven ability to handle customer requests, complaints and supply shortages with integrity and teamwork.

Qualifications

• Secondary school graduation certificate.
• 2 years to less than 3 years of experience.
• Bilingual proficiency.

Responsibilities

• Manage staff and assign duties.
• Determine merchandise and services to be sold.
• Determine staffing requirements.
• Resolve issues that may arise, including customer requests, complaints and supply shortages.

Skills

Staff management

Customer service

Bilingual

Time management

Team player

Excellent oral communication

Interpersonal awareness

Education

Secondary school diploma

Tools

Point of sale system

Job description

Assistant manager - retail

Posted on August 21, 2026 by Employer details EB Games Canada

Job details

• Education: Secondary (high) school graduation certificate.
• Tasks: Manage staff and assign duties. Determine merchandise and services to be sold. Determine staffing requirements. Resolve issues that may arise, including customer requests, complaints and supply shortages.
• Computer and technology knowledge: Point of sale system.
• Security and safety: Criminal record check.
• Work conditions and physical capabilities: Fast-paced environment. Attention to detail. Standing for extended periods.
• Personal suitability: Efficiency. Hardworking. Integrity. Positive attitude. Time management. Client focus. Efficient interpersonal skills. Excellent oral communication. Interpersonal awareness. Judgement. Organized. Team player.
• Employment terms: Permanent employment Full time. Days: Day, Evening, Weekend.
• Experience: 2 years to less than 3 years.
• Location: Mascouche , QC J7K 3B4 (On site).
• Salary: $ 17.60 to $ 22.00 HOUR hourly (To be negotiated) / 37.5 hours per week.
• Starts as soon as possible.
• Vacancies: 1 vacancy.
• Source: Job Bank #3653715.

Responsibilities

• Manage staff and assign duties.
• Determine merchandise and services to be sold.
• Determine staffing requirements.
• Resolve issues that may arise, including customer requests, complaints and supply shortages.

Computer and technology knowledge

• Point of sale system.

Security and safety

• Criminal record check.

Work conditions and physical capabilities

• Fast-paced environment.
• Attention to detail.
• Standing for extended periods.

Personal suitability

• Efficiency.
• Hardworking.
• Integrity.
• Positive attitude.
• Time management.
• Client focus.
• Efficient interpersonal skills.
• Excellent oral communication.
• Interpersonal awareness.
• Judgement.
• Organized.
• Team player.

Languages

Bilingual

Education

• Secondary (high) school graduation certificate

Experience

2 years to less than 3 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Who can apply for this job?

• a Canadian citizen
• a permanent resident of Canada
• a temporary resident of Canada with a valid work permit

Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.

Advertised until

2026-09-11

Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.