assistant manager - retail

EB Games Canada; CrossIron; On-site; CAD 33,000 - 41,000; Full time

Job summary

EB Games Canada in Rocky View, Alberta, is seeking an assistant manager for our on-site retail store. You will supervise staff, assign duties, and determine merchandise and services to be sold while ensuring smooth operations across day, evening, and weekend shifts.

The ideal candidate has a secondary school diploma and 2–3 years of retail leadership experience, with solid knowledge of point-of-sale systems and customer service excellence.

Qualifications

• Secondary school graduation certificate.
• 2–3 years of relevant retail management experience.
• Proven ability to manage staff and scheduling.
• Knowledge of point-of-sale systems.

Responsibilities

• Manage staff and assign duties.
• Determine merchandise and services to be sold.
• Determine staffing requirements.
• Resolve customer requests, complaints and supply shortages.

Skills

Staff management

Customer service

Teamwork

Time management

Attention to detail

Interpersonal skills

Communication

Problem solving

Education

Secondary school diploma

Tools

POS system

Job description

assistant manager - retail

Job details

Education: Secondary (high) school graduation certificate. Tasks: Manage staff and assign duties. Determine merchandise and services to be sold. Determine staffing requirements. Resolve issues that may arise, including customer requests, complaints and supply shortages. Computer and technology knowledge: Point of sale system. Security and safety: Criminal record check. Work conditions and physical capabilities: Fast-paced environment. Attention to detail. Standing for extended periods. Personal suitability: Adaptability. Collaborative. Efficiency. Hardworking. Integrity. Positive attitude. Time management. Client focus. Efficient interpersonal skills. Excellent oral communication. Interpersonal awareness. Judgement. Organized. Team player.

• Location Rocky View , AB T4A 0G3
• Work location On site
• Salary $ 17.00 to $ 21.00 HOUR hourly (To be negotiated) / 37.5 hours per week
• Terms of employment Permanent employment Full time
• Day, Evening, Weekend
• Starts as soon as possible
• vacancies 1 vacancy

Languages

English

Education

• Secondary (high) school graduation certificate

Experience

2 years to less than 3 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Tasks

• Manage staff and assign duties
• Determine merchandise and services to be sold
• Determine staffing requirements
• Resolve issues that may arise, including customer requests, complaints and supply shortages

Computer and technology knowledge

• Point of sale system

Security and safety

• Criminal record check

Work conditions and physical capabilities

• Fast-paced environment
• Attention to detail
• Standing for extended periods

Personal suitability

• Adaptability
• Collaborative
• Efficiency
• Hardworking
• Integrity
• Positive attitude
• Time management
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Interpersonal awareness
• Judgement
• Organized
• Team player

Who can apply for this job?

You can apply if you are:

• a Canadian citizen
• a permanent resident of Canada
• a temporary resident of Canada with a valid work permit

Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.

Advertised until

2026-09-04