assistant manager - retail

Chilliwack Husky Travel Centre; Chilliwack; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established industry player in the travel sector is seeking an Assistant Manager to oversee daily operations and manage staff at their Chilliwack location. This role involves planning and organizing operations, conducting market research, and developing effective marketing strategies. The ideal candidate will have a strong background in retail management, excellent customer service skills, and the ability to resolve issues swiftly. Join a dynamic team that supports newcomers and youth employment initiatives, contributing to a positive community impact.

Qualifications

• 1-2 years of experience in retail management or similar roles.
• Ability to manage staff and resolve customer issues effectively.

Responsibilities

• Plan and organize daily operations and manage staff duties.
• Study market trends to determine consumer demand and sales volumes.
• Develop marketing strategies and monitor budgets.

Skills

Staff Management

Market Research

Budget Planning

Customer Service

Marketing Strategies

Education

Secondary (high) school graduation certificate

Job description

• Education: Secondary (high) school graduation certificate
• Experience: 1 year to less than 2 years

Tasks

• Plan and organize daily operations
• Manage staff and assign duties
• Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
• Determine merchandise and services to be sold
• Locate, select and procure merchandise for resale
• Develop and implement marketing strategies
• Plan budgets and monitor revenues and expenses
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Identify current and prospective staffing requirements

Support for newcomers and refugees

• Participates in a government or community program or initiative that supports newcomers and/or refugees
• Supports newcomers and/or refugees with foreign credential recognition

Support for youths

• Participates in a government or community program or initiative that supports youth employment
• Participates in a government or community program or initiative that supports Indigenous people

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