Assistant Manager - McArthurGlen Outlets

Banana Republic; Richmond; On-site; CAD 37,000 - 49,000; Full time

Benefits offered by this job

Merchandise discount

Competitive PTO

RRSP contribution

Employee stock purchase plan

Medical, dental, vision

Virtual health care

Parental leave support

Job summary

Banana Republic is seeking an Assistant Manager in Richmond, BC who will set the tone for the store and team. You will drive profitable sales through customer operations, merchandising, and talent development, while coaching leads and brand associates to deliver a best-in-class customer experience.

You’ll collaborate with the General Manager to execute store strategy, develop staff, and lead a high-performance team to achieve performance goals in a fast-paced retail environment.

Qualifications

• 1–3 years of retail management experience.
• High school diploma or equivalent.
• Strong communication and coaching skills.
• Able to lift up to 30 pounds.
• Flexible schedule including holidays, evenings, weekends.

Responsibilities

• Drive store sales and profitability through customer focus and operations.
• Recruit, hire and develop Brand Associate and Expert teams.
• Own assigned area of responsibility and implement action plans.
• Perform Service Leader duties and ensure SOPs are followed.
• Represent the brand and monitor retail landscape and competition.
• Promote community involvement and leverage omni‑channel to enhance customer experience.
• Ensure compliance standards are met.

Skills

Retail management

Education

High school diploma or equivalent

Job description

About Banana Republic

Banana Republic was founded with an explorer’s spirit and a desire to venture to new places, beyond the boundaries of the everyday. Our clothing is designed for a life with no boundaries.

Banana Republic was founded with an explorer’s spirit and a desire to venture to new places, beyond the boundaries of the everyday. Our clothing is designed for a life with no boundaries.

We travel near and far in search of the finest materials and fabric innovations to infuse style with substance, because we believe that what you wear should open a world of possibilities. And the people that make up Banana Republic share the same qualities as our brand: curious, connected, undaunted by boundaries. Sound like you? Join us for the adventure of what’s next.

About The Role

As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You’re responsible for driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. Through collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers.

What you’ll do

• Support strategies and processes to drive store sales and deliver results through a customer centric mindset.
• Recruit, hire and develop highly productive Brand Associate and Expert teams.
• Own assigned area of responsibility.
• Implement action plans to maximize efficiencies and productivity.
• Perform Service Leader duties.
• Ensure consistent execution of standard operating procedures.
• Represent the brand and understand the competition and retail landscape.
• Promote community involvement.
• Leverage omni-channel to deliver a frictionless customer experience.
• Ensure all compliance standards are met.

Who you are

• A current or former retail employee with 1-3 years of retail management experience.
• A high school graduate or equivalent.
• A good communicator with the ability to effectively interact with customers and your team to meet goals.
• Passionate about retail and thrive in a fastpaced environment.
• Driven by metrics to deliver results to meet business goals.
• Determined to effectively lead and inspire others to learn and grow through coaching and mentoring.
• Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
• Able to utilize retail technology.
• Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds.
• Ability to travel as required.

Hourly Range: $26.60 - $35.90

Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.

Benefits at Banana Republic

• Merchandise discount for our brands: 50% off regular-priced merchandise at Gap, Banana Republic, Old Navy and Athleta, 30% off at Outlet, and 10% off markdowns at Gap, Banana Republic and Outlet.
• Competitive Paid Time Off plans.*
• Company match for donations and volunteer time*
• Registered Retirement Savings Plan
• Employee stock purchase plan.*
• Medical, dental, vision and life insurance.*
• Virtual health care 24/7*
• Maternity/Parental Top Up.
• See more of the benefits we offer.
• For eligible employees

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.