Assistant Manager - McArthurGlen Outlet

Geox; Richmond; On-site; CAD 45,000 - 60,000; Full time

Job summary

A leading shoe company is seeking an Assistant Store Manager in Richmond, BC. The role involves driving sales, managing store operations, and enhancing customer experience. Ideal candidates will have retail management experience and strong leadership skills. Join a dynamic team committed to excellence and innovation in retail.

Benefits

Competitive salary and performance-based incentives

Employee Discount Program

Medical Benefits

Dental and Vision Coverage

Employment Assistance Program (EAP)

Qualifications

• Minimum 2 years in retail management, preferably in fashion apparel/footwear.
• Proven sales record required.

Responsibilities

• Drive sales and revenue growth.
• Assist in executing sales strategies to meet revenue targets.
• Optimize store hours and monitor schedules.

Skills

Communication

People Management

Analytical Skills

Business Acumen

Organizational Skills

Adaptability

Leadership

Customer Focus

Continuous Learning

Education

University or college diploma

Tools

Microsoft Excel

POS Systems

Job description

ASSISTANT STORE MANAGER

Job Description

Department: Retail

Reports to: Store Manager

Location: Richmond, BC

Come and join one of the largest shoe companies in the world.

GEOX is an Italian shoe manufacturer and retailer founded in 1995 by Mario Polegato. The brand name, Geox, was created from a mix between the Greek word "geo" (earth) and "x", a technology symbolizing the letter element.

At GEOX, our vision is to put our best in everything we do. We are always open to change and improvement. Through constant research, we identify the most advanced technologies and the latest trends, so that we can eventually integrate them into our unique products.

GEOX, the breathable shoe, is always looking for talented, ambitious, motivated, and dynamic people to be part of our team.

WHY WORK WITH US!

• Competitive salary and performance-based incentives
• Employee Discount Program
• Medical Benefits
• Dental and Vision Coverage
• Employment Assistance Program (EAP)

Key Responsibilities

• Drive sales and revenue growth
• Assist in executing sales strategies to meet revenue targets and maximize profitability
• Analyze sales trends and customer data to identify upsell and cross-sell opportunities
• Enhance sales through effective merchandising, product placement, and promotional strategies
• Optimize store hours to meet sales goals; monitor schedules responding to business trends; control payroll expenditures

Store Operations

• Inventory management: support compliance with inventory procedures, maintain accurate stock, and assist in inventory processes
• Loss Prevention and Security: follow policies to protect assets and minimize losses
• Health and Safety: ensure standards are followed, conduct safety checks, and report incidents
• Store setup and organization: maintain store areas, ensure cleanliness, and organize storage

Communication and Team Management

• Update communication boards and facilitate meetings to align team goals
• Provide coaching and feedback, monitor performance, and resolve conflicts
• Foster a positive work environment, support training and development

Omnichannel Operations

• Coordinate online and offline store activities for seamless customer experience
• Train staff on omnichannel processes, including order fulfillment and customer engagement

Customer Experience & Visual Merchandising

• Provide exceptional customer service and implement strategies to enhance the shopping experience
• Maintain visual standards and adapt store displays as needed

Job Requirements

Education: University or college diploma or equivalent retail sales experience

Experience: Minimum 2 years in retail management, preferably in fashion apparel/footwear, with a proven sales record

Skills: Excellent communication, people management, analytical skills, proficiency in Microsoft Excel and POS systems, business acumen, organizational skills, and key competencies including passion, customer focus, accountability, leadership, teamwork, adaptability, communication, and continuous learning.

Physical Conditions: Primarily indoor work, ability to stand, walk, bend, squat, reach, lift up to 30 lbs, and resolve conflicts effectively.

Note: This description is not exhaustive; other duties may be assigned as needed.